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Description
Create a comprehensive repository of your guests to gain insights into their identities, behaviors across various channels, and the effects on your restaurant's performance. Access complete 360-degree guest profiles that integrate data from your POS, online ordering systems, reservation tools, and loyalty programs. Categorize your customers and delve into their marketing interactions and past orders. Analyze retention rates, visit frequency, and lifetime value by location, while observing revenue trends over different time periods. Gain immediate clarity on audience sizes and address critical queries with swift insights. Monitor the performance of each location to determine what strategies are effective and which ones require adjustments. Obtain detailed insights, both overall and by individual location, encompassing new guest acquisition, retention rates, and lifetime value metrics. Recognize the factors influencing revenue, such as menu items that promote customer trials, retention, and potential churn. Equip your General Managers with the key performance indicators that are most relevant to the success of your establishment, ensuring they have the tools needed for informed decision-making. This holistic approach not only enhances understanding but also drives strategic improvements across all aspects of your business.
Description
PAR OPS™ serves as the control center for restaurant operations, consolidating critical functions into one unified, data-driven platform. Its Inventory module simplifies supply chain management, cuts waste, and ensures consistent food quality across locations. The Workforce module optimizes labor scheduling with advanced forecasting, helping operators reduce costs while improving staff satisfaction. Intelligence provides enterprise reporting, automated aggregation, and predictive analytics, while Coach delivers real-time KPI tracking and exception-based alerts to streamline daily management. Detect safeguards profitability with ticket-level theft detection and customizable alerts, while Recovery automates disputes with third-party delivery platforms like DoorDash and Uber Eats to reclaim lost revenue. Delivery insights further help operators manage DSP reconciliation, prevent downtime, and optimize performance. With features like Scan Assist, Prep Label Printing, and mobile-friendly scheduling, PAR OPS™ is both powerful and user-friendly. By saving operators 3–6% on food and labor costs, it proves its value as a scalable, future-ready operations solution.
API Access
Has API
No
API Access
Has API
No
Integrations
AllianceHCM
No
PAR
No
Pricing Details
$200 per location per month
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
No
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Bikky
Founded
2017
Country
United States
Website
www.bikky.com
Vendor Details
Company Name
PAR Technology
Founded
1968
Country
United States
Website
partech.com/products/par-ops/
Product Features
Customer Data Platforms (CDP)
Behavioral Analytics
No
Campaign Management
No
Customer Profiles
No
Customer Segmentation
No
Data Integration
No
Data Matching
No
GDPR Compliance
No
Personalization
No
Predictive Modeling
No
