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Description
Create a comprehensive repository of your guests to gain insights into their identities, behaviors across various channels, and the effects on your restaurant's performance. Access complete 360-degree guest profiles that integrate data from your POS, online ordering systems, reservation tools, and loyalty programs. Categorize your customers and delve into their marketing interactions and past orders. Analyze retention rates, visit frequency, and lifetime value by location, while observing revenue trends over different time periods. Gain immediate clarity on audience sizes and address critical queries with swift insights. Monitor the performance of each location to determine what strategies are effective and which ones require adjustments. Obtain detailed insights, both overall and by individual location, encompassing new guest acquisition, retention rates, and lifetime value metrics. Recognize the factors influencing revenue, such as menu items that promote customer trials, retention, and potential churn. Equip your General Managers with the key performance indicators that are most relevant to the success of your establishment, ensuring they have the tools needed for informed decision-making. This holistic approach not only enhances understanding but also drives strategic improvements across all aspects of your business.
Description
From managing invoices to gaining valuable insights, we eliminate the frustration that often accompanies restaurant operations. As operators ourselves, we developed the restaurant management solution that we had long sought but could never locate. Whether you run multiple locations or operate independently, MarginEdge automates the cumbersome tasks, links your systems, and significantly simplifies essential tasks such as inventory management, cost tracking, ordering, and recipe creation. With our app, simply snap pictures of your invoices, receipts, or bills, and we extract all the line item information for you. Our solution enhances the intelligence of your systems. You may already have a POS and an accounting system, but they need to communicate effectively! Say farewell to spreadsheets and clipboards for good. Enjoy improved insights, greater control, and saved time across all your locations. You can concentrate on serving great dishes instead of crunching numbers. While spreadsheets lack knowledge of your ingredient costs, MarginEdge is equipped to handle that. Design recipes using a tool specifically crafted for recipe creation. If you only realize you’ve exceeded your budget when it’s too late, then you've already missed the opportunity to adjust. By using MarginEdge, you can stay informed and make decisions proactively.
API Access
Has API
No
API Access
Has API
No
Integrations
CAKE POS
No
Clover
No
GoTab POS
No
Lavu
No
Lightspeed Restaurant
No
Microsoft Dynamics GP
No
Ordyx
No
QuickBooks Online
No
QuickBooks Online Advanced
No
Rezku Point of Sale
No
Integrations
CAKE POS
Yes
Clover
Yes
GoTab POS
Yes
Lavu
Yes
Lightspeed Restaurant
Yes
Microsoft Dynamics GP
Yes
Ordyx
Yes
QuickBooks Online
Yes
QuickBooks Online Advanced
Yes
Rezku Point of Sale
Yes
Pricing Details
$200 per location per month
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Bikky
Founded
2017
Country
United States
Website
www.bikky.com
Vendor Details
Company Name
MarginEdge
Founded
2014
Country
United States
Website
www.marginedge.com
Product Features
Customer Data Platforms (CDP)
Behavioral Analytics
No
Campaign Management
No
Customer Profiles
No
Customer Segmentation
No
Data Integration
No
Data Matching
No
GDPR Compliance
No
Personalization
No
Predictive Modeling
No
Product Features
Food Service Management
Costing
Yes
For Cafeterias
No
For Healthcare Facilities
No
Free / Reduced Meals
No
Inventory Management
Yes
Menu Planning
Yes
Nutritional Analysis
Yes
Online Payments / Funding
Yes
Point of Sale (POS)
No
Purchasing
Yes
Recipe Management
Yes
Schools
No
Tray Tracking
No
Restaurant Management
Billing & Invoicing
Yes
Built-in Accounting
Yes
Employee Management
Yes
Food Costing
Yes
Inventory Management
Yes
Kitchen Management
Yes
Menu Management
Yes
Payroll Management
Yes
Point of Sale (POS)
Yes
Reporting/Analytics
Yes
Reservations Management
No
Sales Tracking
Yes
Table Management
No
Wait List Management
No
Waitstaff Management
Yes
