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Description
Create a comprehensive repository of your guests to gain insights into their identities, behaviors across various channels, and the effects on your restaurant's performance. Access complete 360-degree guest profiles that integrate data from your POS, online ordering systems, reservation tools, and loyalty programs. Categorize your customers and delve into their marketing interactions and past orders. Analyze retention rates, visit frequency, and lifetime value by location, while observing revenue trends over different time periods. Gain immediate clarity on audience sizes and address critical queries with swift insights. Monitor the performance of each location to determine what strategies are effective and which ones require adjustments. Obtain detailed insights, both overall and by individual location, encompassing new guest acquisition, retention rates, and lifetime value metrics. Recognize the factors influencing revenue, such as menu items that promote customer trials, retention, and potential churn. Equip your General Managers with the key performance indicators that are most relevant to the success of your establishment, ensuring they have the tools needed for informed decision-making. This holistic approach not only enhances understanding but also drives strategic improvements across all aspects of your business.
Description
Incentivio provides an all-in-one digital guest engagement platform designed to help restaurants attract, retain, and engage customers more effectively. By using data-driven insights, marketing automation, and streamlined operations, we enable restaurants to accelerate growth while enhancing the guest experience effortlessly. Our platform includes tailored marketing campaigns, built-in loyalty programs, seamless online ordering, and powerful analytics to help brands stay competitive.
API Access
Has API
No
API Access
Has API
No
Integrations
Authorize.Net
No
Braintree
No
DoorDash
No
Lightspeed Restaurant
No
Moneris
No
Ovation
No
PAR POS
No
Qu
No
Reflection POS
No
Revel Systems
No
Integrations
Authorize.Net
Yes
Braintree
Yes
DoorDash
Yes
Lightspeed Restaurant
Yes
Moneris
Yes
Ovation
Yes
PAR POS
Yes
Qu
Yes
Reflection POS
Yes
Revel Systems
Yes
Pricing Details
$200 per location per month
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Bikky
Founded
2017
Country
United States
Website
www.bikky.com
Vendor Details
Company Name
Incentivio
Founded
2017
Country
United States
Website
www.incentivio.com
Product Features
Customer Data Platforms (CDP)
Behavioral Analytics
No
Campaign Management
No
Customer Profiles
No
Customer Segmentation
No
Data Integration
No
Data Matching
No
GDPR Compliance
No
Personalization
No
Predictive Modeling
No
Product Features
Food Delivery
Delivery Tracking
No
Dispatch Management
No
For Restaurants
Yes
Gift Card Management
Yes
Menu Management
Yes
Online Ordering
Yes
Order Management
Yes
Routing
Yes
Sales Trend Analysis
No
Supports Loyalty Program
Yes
