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Description
Create a comprehensive repository of your guests to gain insights into their identities, behaviors across various channels, and the effects on your restaurant's performance. Access complete 360-degree guest profiles that integrate data from your POS, online ordering systems, reservation tools, and loyalty programs. Categorize your customers and delve into their marketing interactions and past orders. Analyze retention rates, visit frequency, and lifetime value by location, while observing revenue trends over different time periods. Gain immediate clarity on audience sizes and address critical queries with swift insights. Monitor the performance of each location to determine what strategies are effective and which ones require adjustments. Obtain detailed insights, both overall and by individual location, encompassing new guest acquisition, retention rates, and lifetime value metrics. Recognize the factors influencing revenue, such as menu items that promote customer trials, retention, and potential churn. Equip your General Managers with the key performance indicators that are most relevant to the success of your establishment, ensuring they have the tools needed for informed decision-making. This holistic approach not only enhances understanding but also drives strategic improvements across all aspects of your business.
Description
Restaurants harness the power of Hubster to elevate their operations through cutting-edge, comprehensive management solutions designed specifically for the food service industry. A multitude of establishments rely on Hubster to boost their sales, streamline their processes, and facilitate smoother delivery services. With everything from delivery orders and menus to locations and customer support accessible via a single tablet, managing a restaurant has never been easier. The platform offers automated promotions, virtual brand opportunities, and various tools to enhance revenue. Additionally, users can consolidate all their data into a straightforward dashboard that aids in making informed strategic decisions. Hubster seamlessly integrates all online orders into one device that connects directly to your POS, eliminating the hassle of manual input and reducing confusion. Enjoy the full benefits of an independent online ordering system with direct orders, while effortlessly managing promotions on delivery platforms without any extra effort. Through this dashboard, you can update your delivery app menus, monitor sales, resolve order discrepancies, and much more. Furthermore, Hubster is compatible with a variety of delivery services such as Uber Eats and DoorDash, along with numerous POS systems and other third-party applications like Ritual, ensuring a versatile solution for restaurant management. This comprehensive integration not only simplifies operations but also empowers businesses to adapt quickly to changing market demands.
API Access
Has API
No
API Access
Has API
No
Integrations
Abacus
No
DoorDash
No
Fedelta Point of Sale
No
Flipdish
No
HungryPanda
No
Idealpos
No
Revel
No
Shopify
No
Square POS
No
SwiftPOS
No
Integrations
Abacus
Yes
DoorDash
Yes
Fedelta Point of Sale
Yes
Flipdish
Yes
HungryPanda
Yes
Idealpos
Yes
Revel
Yes
Shopify
Yes
Square POS
Yes
SwiftPOS
Yes
Pricing Details
$200 per location per month
Free Trial
No
Free Version
No
Pricing Details
$29 per month
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Bikky
Founded
2017
Country
United States
Website
www.bikky.com
Vendor Details
Company Name
Hubster
Country
United States
Website
www.tryhubster.com.au
Product Features
Customer Data Platforms (CDP)
Behavioral Analytics
No
Campaign Management
No
Customer Profiles
No
Customer Segmentation
No
Data Integration
No
Data Matching
No
GDPR Compliance
No
Personalization
No
Predictive Modeling
No
Product Features
Restaurant Management
Billing & Invoicing
No
Built-in Accounting
No
Employee Management
No
Food Costing
No
Inventory Management
No
Kitchen Management
No
Menu Management
No
Payroll Management
No
Point of Sale (POS)
No
Reporting/Analytics
No
Reservations Management
No
Sales Tracking
No
Table Management
No
Wait List Management
No
Waitstaff Management
No
