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Description
Create a comprehensive repository of your guests to gain insights into their identities, behaviors across various channels, and the effects on your restaurant's performance. Access complete 360-degree guest profiles that integrate data from your POS, online ordering systems, reservation tools, and loyalty programs. Categorize your customers and delve into their marketing interactions and past orders. Analyze retention rates, visit frequency, and lifetime value by location, while observing revenue trends over different time periods. Gain immediate clarity on audience sizes and address critical queries with swift insights. Monitor the performance of each location to determine what strategies are effective and which ones require adjustments. Obtain detailed insights, both overall and by individual location, encompassing new guest acquisition, retention rates, and lifetime value metrics. Recognize the factors influencing revenue, such as menu items that promote customer trials, retention, and potential churn. Equip your General Managers with the key performance indicators that are most relevant to the success of your establishment, ensuring they have the tools needed for informed decision-making. This holistic approach not only enhances understanding but also drives strategic improvements across all aspects of your business.
Description
Ghostly provides smart recommendations that help foodservice operators to solve operational inefficiencies faster. Operators can spend less time worrying about complex performance data and more time on meaningful activities.
Ghostly does data extraction, analysis, and forecasting work. This allows operators to make consistent high-ROI decisions quickly. Once all business verticals have been integrated, operators can divert resources from inventory & procurement management and demand planning as well as sales forecasting.
Prescriptive reports are provided to operators (What has been done and suggestions) that highlight areas for improvement based on the business's needs. We use data-driven approaches to determine the next step for bottom-line savings.
API Access
Has API
No
API Access
Has API
No
Integrations
Square POS
No
Pricing Details
$200 per location per month
Free Trial
No
Free Version
No
Pricing Details
$300 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Bikky
Founded
2017
Country
United States
Website
www.bikky.com
Vendor Details
Company Name
Ghostly Kitchen
Founded
2022
Country
United States
Website
www.ghostly.kitchen
Product Features
Customer Data Platforms (CDP)
Behavioral Analytics
No
Campaign Management
No
Customer Profiles
No
Customer Segmentation
No
Data Integration
No
Data Matching
No
GDPR Compliance
No
Personalization
No
Predictive Modeling
No
Product Features
Food Service Management
Costing
No
For Cafeterias
No
For Healthcare Facilities
No
Free / Reduced Meals
No
Inventory Management
No
Menu Planning
No
Nutritional Analysis
No
Online Payments / Funding
No
Point of Sale (POS)
No
Purchasing
No
Recipe Management
No
Schools
No
Tray Tracking
No
Predictive Analytics
AI / Machine Learning
No
Benchmarking
No
Data Blending
No
Data Mining
No
Demand Forecasting
No
For Education
No
For Healthcare
No
Modeling & Simulation
No
Sentiment Analysis
No
