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Description
Create a comprehensive repository of your guests to gain insights into their identities, behaviors across various channels, and the effects on your restaurant's performance. Access complete 360-degree guest profiles that integrate data from your POS, online ordering systems, reservation tools, and loyalty programs. Categorize your customers and delve into their marketing interactions and past orders. Analyze retention rates, visit frequency, and lifetime value by location, while observing revenue trends over different time periods. Gain immediate clarity on audience sizes and address critical queries with swift insights. Monitor the performance of each location to determine what strategies are effective and which ones require adjustments. Obtain detailed insights, both overall and by individual location, encompassing new guest acquisition, retention rates, and lifetime value metrics. Recognize the factors influencing revenue, such as menu items that promote customer trials, retention, and potential churn. Equip your General Managers with the key performance indicators that are most relevant to the success of your establishment, ensuring they have the tools needed for informed decision-making. This holistic approach not only enhances understanding but also drives strategic improvements across all aspects of your business.
Description
Our platform delivers insights grounded in data, meticulously aimed at enhancing your profitability and streamlining back office operations. By blending scientific methods with technological solutions and practical wisdom, we truly understand the challenges you face in managing tight margins and complex restaurant operations. Many of the leading dining establishments worldwide collaborate with us to maintain their competitive edge. With our support, you can remain at the forefront of the industry. To get started, all EagleOwl requires from you are your daily itemized billing records, purchase details, and recipes. We've also created a user-friendly Excel importer that allows you to upload this information in just a matter of minutes, making the process as efficient as possible. You'll find that working with us not only saves time but also empowers you to make more informed business decisions.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
$200 per location per month
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Bikky
Founded
2017
Country
United States
Website
www.bikky.com
Vendor Details
Company Name
EagleOwl
Founded
2018
Country
India
Website
www.eagleowl.in
Product Features
Customer Data Platforms (CDP)
Behavioral Analytics
No
Campaign Management
No
Customer Profiles
No
Customer Segmentation
No
Data Integration
No
Data Matching
No
GDPR Compliance
No
Personalization
No
Predictive Modeling
No
Product Features
Restaurant Management
Billing & Invoicing
Yes
Built-in Accounting
Yes
Employee Management
No
Food Costing
No
Inventory Management
No
Kitchen Management
Yes
Menu Management
No
Payroll Management
No
Point of Sale (POS)
Yes
Reporting/Analytics
Yes
Reservations Management
Yes
Sales Tracking
No
Table Management
No
Wait List Management
Yes
Waitstaff Management
No
Restaurant POS
Delivery Management
No
Gift Card Management
No
Inventory Management
Yes
Loyalty Program
No
Mobile Access
No
Online Ordering
Yes
Order Management
No
Reporting/Analytics
Yes
Separate Checks
No
Split Checks
No
Table Management
Yes
Tips Management
No
