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Description

With Bikedesk, creating a workshop ticket takes mere seconds, allowing you to input all relevant details about the customer, their bike, and the tasks required. This system provides a comprehensive overview of your workshop's needs, eliminating the hassle of outdated paperwork that can easily be misplaced or unreadable. The templates available are fully customizable, tailored to fit your specific requirements, making it more convenient for you to assist your customers effectively. Additionally, each bike sale allows you to set up service reminders, ensuring customers receive notifications when it’s time for their bike maintenance. You have the flexibility to adjust the intervals and messages according to your preferences. On average, Bikedesk users see a revenue increase of 14% simply by implementing these service reminders! Furthermore, our user-friendly Point-of-Sale system enables you to process customer payments for products and services with just a few clicks, and you can effortlessly print or email receipts to enhance customer satisfaction. Such features not only streamline operations but also contribute significantly to improving customer loyalty over time.

Description

All our offerings are actively utilized in a professional environment with actual customers, ensuring they are both tested and user-friendly. The setup process is straightforward, and it allows both customers and staff to navigate the system with ease. Customers can create their profiles, select from a variety of skis and snowboards, and schedule service tasks either at home or in-store. Meanwhile, your staff can access all service tasks, choose specific jobs to work on, and document their progress by adding notes and services before completing the tasks. Upon completion, customers receive an automated text notification, and in the shop, they simply sign the necessary waiver and proceed to checkout. Additionally, our bike rental system is designed for simplicity, making fleet management effortless; you can easily configure time slots, input your models and inventory, and begin accepting reservations online, in the shop, and via phone. With our comprehensive calendar, you'll never have to worry about double bookings or depleting stock, as it provides a clear overview of your inventory at all times. This system not only enhances user experience but also streamlines operations, contributing to a more efficient workflow for everyone involved.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Dinero Yes 

Integrations

Dinero No 

Pricing Details

€39 per month
Starting from
Free Trial Yes 
Free Version No 

Pricing Details

$50 per month
Startup Cost: $500
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Bikedesk

Founded

2016

Country

Denmark

Website

bikedesk.net

Vendor Details

Company Name

Rezosystems

Country

United States

Website

rezosystems.com

Product Features

Point of Sale

Barcode Scanning Yes 
Commission Management No 
Cryptocurrency Support No 
Customer Account Profiles Yes 
Discount Management Yes 
Electronic Signature Yes 
Gift Card Management No 
Loyalty Program No 
Multi-Location Yes 
Restaurant POS No 
Retail POS Yes 
Returns Management Yes 
eCommerce Integration No 

Product Features

Equipment Rental

Asset Tracking No 
Barcoding No 
Billing and Invoicing No 
Customer Management No 
Inventory Management No 
Maintenance Management No 
Order Management No 
Reservations Management No 
Utilization Reporting No 

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