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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

With Bikedesk, creating a workshop ticket takes mere seconds, allowing you to input all relevant details about the customer, their bike, and the tasks required. This system provides a comprehensive overview of your workshop's needs, eliminating the hassle of outdated paperwork that can easily be misplaced or unreadable. The templates available are fully customizable, tailored to fit your specific requirements, making it more convenient for you to assist your customers effectively. Additionally, each bike sale allows you to set up service reminders, ensuring customers receive notifications when it’s time for their bike maintenance. You have the flexibility to adjust the intervals and messages according to your preferences. On average, Bikedesk users see a revenue increase of 14% simply by implementing these service reminders! Furthermore, our user-friendly Point-of-Sale system enables you to process customer payments for products and services with just a few clicks, and you can effortlessly print or email receipts to enhance customer satisfaction. Such features not only streamline operations but also contribute significantly to improving customer loyalty over time.

Description

There’s no need for installation or manual backups, as we handle everything to allow you to concentrate on your workshop, accessible from any location and device at any time. Our comprehensive solution includes features for managing bookings, job assignments, inventory control, customized invoicing, and tracking vehicle history along with service reminders sent via email or SMS. With smart tools for auto-suggestions, auto-completion, and address verification, you can enjoy a streamlined workflow that requires minimal typing. The core of MechanicDesk is designed to keep you informed about every job in your workshop at a glance. Collaborate with your teammates in real-time for efficient job management, and effortlessly store customer information for easy retrieval throughout the platform. Always have a clear view of your workshop's inventory, as our stock alert and reordering features ensure you never run out of supplies again, enabling you to focus on providing excellent service. This holistic approach not only saves you time but also enhances productivity, allowing your workshop to thrive.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Dinero Yes 
KUKUI No 
Tyro EFTPOS No 
Windcave No 

Integrations

Dinero No 
KUKUI Yes 
Tyro EFTPOS Yes 
Windcave Yes 

Pricing Details

€39 per month
Starting from
Free Trial Yes 
Free Version No 

Pricing Details

$55 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Bikedesk

Founded

2016

Country

Denmark

Website

bikedesk.net

Vendor Details

Company Name

Autodeck

Country

Australia

Website

www.mechanicdesk.com.au

Product Features

Point of Sale

Barcode Scanning Yes 
Commission Management No 
Cryptocurrency Support No 
Customer Account Profiles Yes 
Discount Management Yes 
Electronic Signature Yes 
Gift Card Management No 
Loyalty Program No 
Multi-Location Yes 
Restaurant POS No 
Retail POS Yes 
Returns Management Yes 
eCommerce Integration No 

Product Features

Auto Repair

Billing & Invoicing Yes 
CRM Yes 
Digital Vehicle Inspections (DVI) No 
Inventory Management Yes 
Labor Rates Yes 
Maintenance Scheduling Yes 
Parts Management No 
Quotes / Estimates No 
Service History No 
VIN Lookup Yes 
Vehicle Tracking No 
Work Order Management Yes 

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