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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Bikebook Portal is an all in one booking management tool that was created by bicycle mechanics for mechanics. It helps mechanics save time, manage their bookings, and get more business. The Bikebook portal, our workshop management software, was created to improve mechanics' day-to-day administrative efficiency. The mechanics can plan their day and see what jobs are still pending. The system can also store customer data and track customer service history. This allows them to see which work was done in the past and when. We wanted to improve the customer experience when requesting a service. The customer can see when the mechanic is available. Bikebook Portal also has an automated service tracker that allows customers to view live progress and instantly message their mechanic.

Description

To reserve a vehicle, choose a standard service option such as a 30,000km check or include any necessary parts and labor in the reservation. Upon the customer's arrival, simply press a button linked to the booking to create a job card, which should then be printed along with the legal information for the customer to sign. When the customer is ready to settle the bill for the service, a single button press on the job card will generate an invoice, ensuring that all related systems are updated—including stock levels, accounts, service history, service reminders, and profit & loss statements. Additionally, SMS service reminders will be sent automatically, requiring no manual intervention. The system also tracks mechanic performance, comparing the hours worked as recorded on the job card with hours billed. Furthermore, it provides comprehensive reports such as statements, GST information, balance sheets, and various business, sales, and financial analytics for better decision-making. This streamlined approach enhances efficiency and ensures accurate record-keeping for all vehicle service transactions.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Apple Mail Yes 
Check Point IPS No 
Check Point Infinity No 
Google Yes 
Microsoft Outlook Yes 

Integrations

Apple Mail No 
Check Point IPS Yes 
Check Point Infinity Yes 
Google No 
Microsoft Outlook No 

Pricing Details

£17.99/month
Free Trial Yes 
Free Version Yes 

Pricing Details

$59 per month
Billed annually
Free Trial Yes 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Bikebook

Founded

2020

Country

United Kingdom

Website

www.bikebook.co.uk/portal

Vendor Details

Company Name

RAD

Country

Australia

Website

www.rad.com.au

Product Features

Appointment Scheduling

Appointment Reminders Yes 
Automated Scheduling Yes 
Calendar Sync Yes 
Client Database Yes 
Group Scheduling Yes 
Mobile Access Yes 
Multi-Location Yes 
Online Booking Yes 
Online Payments Yes 
Recurring Appointments Yes 
Room Booking Management No 

Product Features

Auto Repair

Billing & Invoicing No 
CRM No 
Digital Vehicle Inspections (DVI) No 
Inventory Management No 
Labor Rates No 
Maintenance Scheduling No 
Parts Management No 
Quotes / Estimates No 
Service History No 
VIN Lookup No 
Vehicle Tracking No 
Work Order Management No 

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