Average Ratings 0 Ratings
Average Ratings 1 Rating
Description
Bikebook Portal is an all in one booking management tool that was created by bicycle mechanics for mechanics. It helps mechanics save time, manage their bookings, and get more business. The Bikebook portal, our workshop management software, was created to improve mechanics' day-to-day administrative efficiency. The mechanics can plan their day and see what jobs are still pending. The system can also store customer data and track customer service history. This allows them to see which work was done in the past and when. We wanted to improve the customer experience when requesting a service. The customer can see when the mechanic is available. Bikebook Portal also has an automated service tracker that allows customers to view live progress and instantly message their mechanic.
Description
MechanicX is an innovative management platform hosted in the cloud, designed specifically for independent garages, MOT stations, and mobile mechanics across the UK. This comprehensive solution integrates appointment scheduling with workload management tools, such as capacity indicators and estimated hours, along with digital job cards and technician worksheets that enable job sign-offs and efficiency tracking. It also streamlines financial processes by providing estimates, invoicing, and payment solutions through platforms like Stripe, Dojo, and Square. To enhance customer interaction, it includes features like SMS reminders, pay-by-link notifications, and a self-service customer portal where users can view statements, invoices, and make online payments. Vehicle management is simplified with tools like DVLA VRM lookup, access to official DVSA MOT history, and an online MOT booking widget that can be embedded on a garage's website. Additionally, it offers parts integrations, as well as seamless accounting synchronization with Xero and Zoho Books. Other valuable features consist of QR-coded stock labels, tracking for courtesy car fleets, automation for MOT reminders, an AI diagnostic assistant, marketing capabilities through SMS and email, full audit logging, and compliance with Cyber Essentials and ISO27001 standards. With such a wide array of features, MechanicX stands out as a robust tool for improving operational efficiency and customer satisfaction in the automotive service industry.
API Access
Has API
No
API Access
Has API
No
Integrations
Apple Mail
No
Google
No
Microsoft Outlook
No
Pricing Details
£17.99/month
Free Trial
Yes
Free Version
Yes
Pricing Details
£29/month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Bikebook
Founded
2020
Country
United Kingdom
Website
www.bikebook.co.uk/portal
Vendor Details
Company Name
MechanicX
Founded
2026
Country
United Kingdom
Website
mechanicx.co.uk
Product Features
Appointment Scheduling
Appointment Reminders
Yes
Automated Scheduling
Yes
Calendar Sync
Yes
Client Database
Yes
Group Scheduling
Yes
Mobile Access
Yes
Multi-Location
Yes
Online Booking
Yes
Online Payments
Yes
Recurring Appointments
Yes
Room Booking Management
No