Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Bikebook Portal is an all in one booking management tool that was created by bicycle mechanics for mechanics. It helps mechanics save time, manage their bookings, and get more business. The Bikebook portal, our workshop management software, was created to improve mechanics' day-to-day administrative efficiency. The mechanics can plan their day and see what jobs are still pending. The system can also store customer data and track customer service history. This allows them to see which work was done in the past and when. We wanted to improve the customer experience when requesting a service. The customer can see when the mechanic is available. Bikebook Portal also has an automated service tracker that allows customers to view live progress and instantly message their mechanic.
Description
With Bikedesk, creating a workshop ticket takes mere seconds, allowing you to input all relevant details about the customer, their bike, and the tasks required. This system provides a comprehensive overview of your workshop's needs, eliminating the hassle of outdated paperwork that can easily be misplaced or unreadable. The templates available are fully customizable, tailored to fit your specific requirements, making it more convenient for you to assist your customers effectively. Additionally, each bike sale allows you to set up service reminders, ensuring customers receive notifications when it’s time for their bike maintenance. You have the flexibility to adjust the intervals and messages according to your preferences. On average, Bikedesk users see a revenue increase of 14% simply by implementing these service reminders! Furthermore, our user-friendly Point-of-Sale system enables you to process customer payments for products and services with just a few clicks, and you can effortlessly print or email receipts to enhance customer satisfaction. Such features not only streamline operations but also contribute significantly to improving customer loyalty over time.
API Access
Has API
No
API Access
Has API
No
Pricing Details
£17.99/month
Free Trial
Yes
Free Version
Yes
Pricing Details
€39 per month
Starting from
Free Trial
Yes
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Bikebook
Founded
2020
Country
United Kingdom
Website
www.bikebook.co.uk/portal
Vendor Details
Company Name
Bikedesk
Founded
2016
Country
Denmark
Website
bikedesk.net
Product Features
Appointment Scheduling
Appointment Reminders
Yes
Automated Scheduling
Yes
Calendar Sync
Yes
Client Database
Yes
Group Scheduling
Yes
Mobile Access
Yes
Multi-Location
Yes
Online Booking
Yes
Online Payments
Yes
Recurring Appointments
Yes
Room Booking Management
No
Product Features
Point of Sale
Barcode Scanning
Yes
Commission Management
No
Cryptocurrency Support
No
Customer Account Profiles
Yes
Discount Management
Yes
Electronic Signature
Yes
Gift Card Management
No
Loyalty Program
No
Multi-Location
Yes
Restaurant POS
No
Retail POS
Yes
Returns Management
Yes
eCommerce Integration
No