Compare Bigin by Zoho CRM vs. CRM9 in 2026

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Description

Bigin by Zoho CRM is specifically designed to meet the unique demands of small businesses, emphasizing simplicity while ensuring essential functionality. With its carefully selected CRM features, Bigin enables small enterprises to optimize their sales processes, secure more deals, and accelerate their growth. Users can easily deploy web forms to gather visitor information from their websites, and communicate seamlessly through integrated email capabilities. The platform provides a comprehensive timeline of interactions with prospects, allowing businesses to maintain a clear overview of their engagements. We strongly believe that every business, regardless of size, can benefit from having a CRM system in place, as relying on outdated spreadsheets for managing customer interactions is no longer viable. Bigin aims to deliver an intuitive CRM solution equipped with the necessary features and offered at an affordable price. By eliminating the complexities of traditional CRMs, Bigin simplifies the setup process, streamlines daily activities, enhances customer relationship management, and ultimately facilitates more rapid business growth. With Bigin, small businesses can confidently take charge of their customer interactions and focus on their core objectives.

Description

CRM9 is a sophisticated, cloud-oriented Customer Relationship Management solution designed to integrate sales, marketing, and customer support into a single cohesive system. It provides thorough contact and lead management, meticulously tracking every interaction to create comprehensive 360° customer profiles. The sales pipeline feature enables visual deal tracking, accurate forecasting, and streamlined workflow automation, allowing businesses to close deals more effectively. It also includes marketing automation tools that facilitate targeted email campaigns, customer segmentation, and in-depth analytics, significantly enhancing engagement levels. The integrated service desk efficiently handles tickets, escalations, and supports multiple channels, ultimately boosting customer satisfaction. Users benefit from built-in dashboards and reports, which deliver real-time insights into sales performance, customer behaviors, and team productivity. Furthermore, CRM9 embraces AI-driven automation and predictive analytics, along with flexible workflow customization, ensuring robust data security and compliance at all times. This comprehensive platform serves as a powerful solution for nurturing relationships, enhancing operational efficiency, and propelling business growth. With CRM9, organizations can effortlessly adapt to the evolving dynamics of customer interactions and market demands.

API Access

Has API No

API Access

Has API No

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Integrations

Cal ID Yes

Dialfire Yes

Enzy Yes

G2 No

MOCEAN Yes

Microtalk Yes

OttrCall Yes

RealEstateAPI (REAPI) Yes

Rivia.AI Yes

Supaboard Yes

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Explore All 42 Integrations

Integrations

Cal ID No

Dialfire No

Enzy No

G2 Yes

MOCEAN No

Microtalk No

OttrCall No

RealEstateAPI (REAPI) No

Rivia.AI No

Supaboard No

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Explore All 1 Integration

Pricing Details

$7 per user per month

Free Trial Yes

Free Version Yes

Pricing Details

300 INR/month

CRM9 Pricing and Plans

At CRM9, we believe effective customer relationship management should be accessible and scalable for every business. Our pricing model is transparent, flexible, and designed to grow with your organization.

Subscription Model

Access the full range of CRM9’s core features for ₹300 per month. This plan provides essential CRM capabilities, including lead and contact management, sales pipeline tracking, task management, and follow-up automation. It is ideal for individuals and small teams looking for an affordable and efficient CRM solution.

Advanced Plans

As your business expands, CRM9 offers upgrade options with advanced features and additional user capacity. Higher-tier plans include:

Growth Plan: Enhanced automation, detailed analytics, and team collaboration tools.

Pro Plan: Advanced reporting, role-based access control, and customizable dashboards.

Enterprise Plan: Unlimited users, full access to all features, dedicated account management, and priority support.

Annual and custom enterprise pricing options are available for businesses requiring greater flexibility or large-scale deployments.

Key Inclusions in the Base Plan

Comprehensive lead and contact management

Sales and opportunity pipeline tracking

Task scheduling and follow-up management

Communication history and email tracking

Real-time analytics and performance reports

Secure cloud storage with daily data backup

Multi-user access with permission controls

Why Choose CRM9

Affordability: Competitive entry pricing that fits small business budgets.

Scalability: Upgrade options that align with your growth and operational needs.

Transparency: No hidden fees or complex pricing structures.

Value: Access to enterprise-grade tools and security at an affordable cost.

CRM9 offers a complete, professional-grade CRM experience at a price designed to deliver measurable value and long-term growth.

Free Trial No

Free Version No