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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

BigWave is an innovative software tool designed to effectively monitor and manage fixed assets that have been deployed. This comprehensive platform integrates features of asset management, field service management, project oversight, and customer relationship management to offer a distinctive solution tailored for your operational needs. Capable of serving multiple clients simultaneously, this adaptable web-based system facilitates tracking, scheduling, and invoicing, helping you optimize your resources and reduce expenses. If you oversee the dynamic field service requirements of a varied clientele, BigWave is the ideal choice for enhancing your efficiency and effectiveness. Moreover, its intuitive interface ensures that users can easily navigate and utilize its wide array of functionalities.

Description

Your sales team will appreciate the simplicity of the intuitive BluWave CRM, which streamlines daily administrative tasks by 37%, allowing more time to connect with prospects and clients. Companies that foster outstanding customer relationships are often the most successful in their industries. By engaging with a broader customer base, you can utilize various sales communication methods such as in-person meetings, phone calls, and emails. This enables you to forge robust customer relationships and stay ahead of the competition. With a comprehensive 360° overview of all your opportunities, you can easily rank and sort them based on your specific criteria. This alignment of sales efforts with overall business strategies is essential for maximizing performance. Powered by a high-speed CRM SQL Database Engine based in South Africa, BluWave is designed to be extremely user-friendly. Take your sales to new heights with remarkable efficiency. Additionally, BluWave CRM seamlessly integrates with popular accounting and ERP systems like Pastel, Sage, AccPac, and Syspro. The BluWave Service component offers a thorough incident tracking system, allowing you to manage service tickets, repairs, jobs, customer equipment, and technician teams effectively. Ultimately, this leads to improved customer satisfaction and a more efficient operational workflow.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$29 per user per month
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

BigWave Software

Founded

2006

Country

United States

Website

www.bigwavesoftware.com

Vendor Details

Company Name

BluWave Software

Founded

2009

Website

www.bluwave.co.za

Product Features

Fixed Asset Management

Asset Budgeting No 
Asset Lifecycle Management No 
Audit Trail No 
Barcoding / RFID No 
Depreciation Management No 
Disposal Management No 
Document Management No 
Inventory Tracking No 
Tax Management No 

Product Features

CRM

Calendar/Reminder System Yes 
Call Logging No 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration Yes 
Lead Scoring No 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals Yes 
Segmentation Yes 
Social Media Integration Yes 
Task Management Yes 
Territory Management No 

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