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Description

All data sources, including topology, monitoring, change, and observation tools, are aggregated. BigPanda's Open Box Machine Learning will combine the data into a limited number of actionable insights. This allows incidents to be detected as they occur, before they become outages. Automatically identifying the root cause of problems can speed up incident and outage resolution. BigPanda identifies both root cause changes and infrastructure-related root causes. Rapidly resolve outages and incidents. BigPanda automates the incident response process, including ticketing, notification, tickets, incident triage, and war room creation. Integrating BigPanda and enterprise runbook automation tools will accelerate remediation. Every company's lifeblood is its applications and cloud services. Everyone is affected when there is an outage. BigPanda consolidates AIOps market leadership with $190M in funding and a $1.2B valuation

Description

We have developed a structured approach to enhance incident response (IR) skills through targeted training for responders, particularly in specialized fields like healthcare. Scenarios are derived from both VerisDB and a curated list of Flexible IR incidents, allowing managers to assess their team's current capabilities and devise actionable plans for improvement. By utilizing the Mitre Att&ck Matrix, we can pinpoint specific areas that require further practice. Our runbooks are continually refined through the integration of Symbolic AI, ensuring they remain relevant and effective. Designed to be straightforward, our baseline runbooks facilitate incident management and can be tailored to fit individual environments and the needs of security analysts. Moreover, we conduct expert audits of these runbooks to enhance their quality. This process also aids in mentoring less experienced team members in the realms of threat hunting and incident response. We further simulate adversarial scenarios to provide practical experience, while also emphasizing the importance of ongoing skill development for analysts. Our strategy aligns with the critical 1-10-60 rule for incident response, incorporating a skill matrix and point system to foster continuous motivation and structured learning. Additionally, the system features basic gamification elements, such as card-based games, to make the learning process more engaging and enjoyable. Ultimately, this comprehensive approach not only strengthens individual capabilities but also enhances the overall effectiveness of the incident response team.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AlertOps Yes 
Apica Yes 
Asana Yes 
Blink Yes 
IT-Conductor Yes 
Icinga Yes 
Jira Service Management Yes 
Nagios XI Yes 
NetBrain Yes 
New Relic Yes 
Okta Yes 
PagerDuty Yes 
Scout Monitoring Yes 
Sematext Cloud Yes 
Slack Yes 
SolarWinds AppOptics Yes 
SolarWinds Pingdom Yes 
Splunk Cloud Platform Yes 
Truto Yes 

Integrations

AlertOps No 
Apica No 
Asana No 
Blink No 
IT-Conductor No 
Icinga No 
Jira Service Management No 
Nagios XI No 
NetBrain No 
New Relic No 
Okta No 
PagerDuty No 
Scout Monitoring No 
Sematext Cloud No 
Slack No 
SolarWinds AppOptics No 
SolarWinds Pingdom No 
Splunk Cloud Platform No 
Truto No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

BigPanda

Founded

2012

Country

United States

Website

bigpanda.io

Vendor Details

Company Name

Flexible IR

Founded

2017

Country

Singapore

Website

flexibleir.com/cyber-security-incident-response-training-skills

Product Features

Data Center Management

Audit Trail No 
Behavior-Based Acceleration No 
Cross Reference System No 
Device Auto Discovery No 
Diagnostic Testing No 
Import / Export Data No 
JCL Management No 
Multi-Platform Yes 
Multi-User No 
Power Management No 
Sarbanes-Oxley Compliance No 

Issue Tracking

Assignment Management Yes 
Dashboard Yes 
Escalation Management Yes 
Issue Auditing Yes 
Issue Scheduling Yes 
Knowledge Base Yes 
Project Management Yes 
Recurring Issues Yes 
Scheduling Yes 
Task Management Yes 

IT Alerting

Alert Noise Reduction No 
Alert Routing No 
Dynamic Notifications No 
Enriched Incident Context No 
Escalation Policies No 
Incident History Audit No 
Multi-User Alerting No 
Multiple Alert Types No 
On-Call Management No 
Rich HTML Email Notifications No 

IT Infrastructure Monitoring

Alerts / Notifications Yes 
Application Monitoring Yes 
Bandwidth Monitoring Yes 
Capacity Planning Yes 
Configuration Change Management Yes 
Data Movement Monitoring Yes 
Health Monitoring Yes 
Multi-Platform Support Yes 
Performance Monitoring Yes 
Point-in-Time Visibility Yes 
Reporting / Analytics Yes 
Virtual Machine Monitoring Yes 

ITSM

Asset Tracking Yes 
Availability Management No 
Change Management No 
Configuration Management No 
Contract/License Management Yes 
Dashboard No 
Incident Management No 
Problem Management No 
Project Management Yes 
Release & Deployment Management Yes 
Self Service Portal No 

Network Monitoring

Bandwidth Monitoring No 
Baseline Manager No 
Diagnostic Tools No 
IP Address Monitoring No 
Internet Usage Monitoring No 
Real Time Analytics No 
Resource Management No 
SLA Monitoring No 
Server Monitoring No 
Uptime Monitoring No 
Web Traffic Reporting No 

Product Features

Security Awareness Training

Analytics / Reporting No 
Certification Training No 
Custom Test Building No 
Gamification No 
Industry Benchmarking No 
Non-Email Based Testing No 
Online Courses No 
Phishing Simulation No 
Pre-Assessments No 
Prebuilt Training Library No 

Technical Skills Development

Analytics No 
Career Coaching No 
Discussions No 
Exercises and Projects No 
Offline Usage No 
Quizzes & Assessments No 
Videos No 

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