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features
design
support

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Description

All data sources, including topology, monitoring, change, and observation tools, are aggregated. BigPanda's Open Box Machine Learning will combine the data into a limited number of actionable insights. This allows incidents to be detected as they occur, before they become outages. Automatically identifying the root cause of problems can speed up incident and outage resolution. BigPanda identifies both root cause changes and infrastructure-related root causes. Rapidly resolve outages and incidents. BigPanda automates the incident response process, including ticketing, notification, tickets, incident triage, and war room creation. Integrating BigPanda and enterprise runbook automation tools will accelerate remediation. Every company's lifeblood is its applications and cloud services. Everyone is affected when there is an outage. BigPanda consolidates AIOps market leadership with $190M in funding and a $1.2B valuation

Description

Derdack's enterprise alarming software automates alerting processes, enabling a rapid, reliable and effective response for incidents threatening services and operations. This is especially important for mission-critical IT systems and IT systems that are 24/7 operational. Our critical alerting software includes four pillars that help to respond to incidents: automated alert notifications and convenient duty scheduling. Ad-hoc collaboration is possible, as well as incident remediation. Enterprise Alert sends out persistent, automated alert notifications via voice, text, push and E-Mail. It tracks the delivery of notifications and acknowledgements, and responds automatically to non-delivery. Enterprise Alert allows for easy scheduling of on-call tasks via drag and drop from any browser. It can then alert the right engineers when the schedule information is available.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

IT-Conductor Yes 
AlertOps Yes 
Apica Yes 
Asana Yes 
Atatus Yes 
Blink Yes 
Jira Service Management Yes 
Nagios XI Yes 
NetBrain Yes 
Netreo No 
New Relic Yes 
Okta Yes 
Postman Yes 
Scout Monitoring Yes 
Sematext Cloud Yes 
ServiceNow Yes 
Slack Yes 
SolarWinds AppOptics Yes 
SolarWinds Pingdom Yes 
Splunk Cloud Platform Yes 

Integrations

IT-Conductor Yes 
AlertOps No 
Apica No 
Asana No 
Atatus No 
Blink No 
Jira Service Management No 
Nagios XI No 
NetBrain No 
Netreo Yes 
New Relic No 
Okta No 
Postman No 
Scout Monitoring No 
Sematext Cloud No 
ServiceNow No 
Slack No 
SolarWinds AppOptics No 
SolarWinds Pingdom No 
Splunk Cloud Platform No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

BigPanda

Founded

2012

Country

United States

Website

bigpanda.io

Vendor Details

Company Name

Derdack

Founded

1999

Country

Germany

Website

www.derdack.com/enterprisealert-alerting-software/

Product Features

Data Center Management

Audit Trail No 
Behavior-Based Acceleration No 
Cross Reference System No 
Device Auto Discovery No 
Diagnostic Testing No 
Import / Export Data No 
JCL Management No 
Multi-Platform Yes 
Multi-User No 
Power Management No 
Sarbanes-Oxley Compliance No 

Issue Tracking

Assignment Management Yes 
Dashboard Yes 
Escalation Management Yes 
Issue Auditing Yes 
Issue Scheduling Yes 
Knowledge Base Yes 
Project Management Yes 
Recurring Issues Yes 
Scheduling Yes 
Task Management Yes 

IT Alerting

Alert Noise Reduction No 
Alert Routing No 
Dynamic Notifications No 
Enriched Incident Context No 
Escalation Policies No 
Incident History Audit No 
Multi-User Alerting No 
Multiple Alert Types No 
On-Call Management No 
Rich HTML Email Notifications No 

IT Infrastructure Monitoring

Alerts / Notifications Yes 
Application Monitoring Yes 
Bandwidth Monitoring Yes 
Capacity Planning Yes 
Configuration Change Management Yes 
Data Movement Monitoring Yes 
Health Monitoring Yes 
Multi-Platform Support Yes 
Performance Monitoring Yes 
Point-in-Time Visibility Yes 
Reporting / Analytics Yes 
Virtual Machine Monitoring Yes 

ITSM

Asset Tracking Yes 
Availability Management No 
Change Management No 
Configuration Management No 
Contract/License Management Yes 
Dashboard No 
Incident Management No 
Problem Management No 
Project Management Yes 
Release & Deployment Management Yes 
Self Service Portal No 

Network Monitoring

Bandwidth Monitoring No 
Baseline Manager No 
Diagnostic Tools No 
IP Address Monitoring No 
Internet Usage Monitoring No 
Real Time Analytics No 
Resource Management No 
SLA Monitoring No 
Server Monitoring No 
Uptime Monitoring No 
Web Traffic Reporting No 

Product Features

Business Continuity

Backup Log No 
Backup Scheduling No 
Compression No 
Continuous Backup No 
Encryption No 
Incremental Backup No 
Local Server Options No 
Multiple System Support Yes 
Remote Server Options No 
Secure Data Storage No 
Web Access / Restoration No 

Data Recovery

Web Access / Restoration No 
Backup Log No 
Backup Scheduling No 
Compression No 
Continuous Backup No 
Encryption No 
Incremental Backup No 
Local Server Options No 
Multiple System Support No 
Remote Server Options No 
Secure Data Storage No 

Emergency Notification

Contact Management Yes 
Geo Targeting No 
Mass Notifications Yes 
Scenario Planning Yes 
Templates Yes 
Two-Way Communication Yes 

Incident Response

Attack Behavior Analytics No 
Automated Remediation No 
Compliance Reporting No 
Forensic Data Retention No 
Incident Alerting No 
Incident Database No 
Incident Logs No 
Incident Reporting No 
Privacy Breach Reporting No 
SIEM Data Ingestion / Correlation No 
SLA Tracking / Management No 
Security Orchestration No 
Threat Intelligence No 
Timeline Analysis No 
Workflow Automation No 
Workflow Management No 

IT Alerting

Alert Noise Reduction No 
Alert Routing No 
Dynamic Notifications No 
Enriched Incident Context No 
Escalation Policies No 
Incident History Audit No 
Multi-User Alerting No 
Multiple Alert Types No 
On-Call Management No 
Rich HTML Email Notifications No 

IT Management

Capacity Monitoring No 
Compliance Management No 
Event Logs Yes 
Hardware Inventory No 
IT Budgeting No 
License Management No 
Patch Management No 
Remote Access Yes 
Scheduling Yes 
Software Inventory No 
User Activity Monitoring No 

ITSM

Asset Tracking No 
Availability Management No 
Change Management No 
Configuration Management No 
Contract/License Management No 
Dashboard No 
Incident Management Yes 
Problem Management No 
Project Management No 
Release & Deployment Management No 
Self Service Portal No 

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