Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
BigHand Workflow Management offers a streamlined solution for task delegation that ensures work is seamlessly directed to the appropriate support staff at a cost-effective rate for the law firm while being tracked until completion. Management can leverage output reports to gain insights into crucial metrics such as work type, volume, capacity, and utilization, which aids in making informed decisions regarding resources and productivity. The platform provides tailored forms for various support tasks that a law firm may need, alongside options for single or multi-step workflows that can efficiently allocate tasks to the most economical resources. Users can record high-quality voice notes, add comments, or attach files for transcription, enhancing communication and documentation. Furthermore, a live feed showcases all support tasks, allowing for sorting and filtering based on work type, assigned user, priority, due date, author, and matter, among other criteria. Automatic time recording for each task handled by any member of the support team ensures accurate tracking of hours spent. Additionally, the system delivers both real-time and historical data regarding backlogs, throughput, service levels, and the overall effectiveness of the support team, empowering law firms to optimize their operations and improve service delivery. By enhancing visibility and accountability, BigHand Workflow Management ultimately supports law firms in achieving greater efficiency.
Description
Keeping your team informed is crucial for success. With Sprint.ly's Dashboard, you can monitor ongoing and completed tasks as they happen. There's no need to inquire about someone's current work; the information is readily available! It's time to move past Excel for business management! Create instant reports by filtering based on Item Type, Size, Current Status, Date Range, and more! Sprint.ly features a sophisticated search syntax paired with a user-friendly type-ahead interface. If you prefer navigating with your mouse, our intuitive point-and-click search filters simplify ticket discovery. Stay updated on your team's activities in real-time through our comprehensive activity feeds, which also offer insights into productivity metrics. Curious about the timeline for your major feature release? Our Progress view summarizes all project tags into a straightforward progress bar that indicates estimated completion times. Additionally, you'll gain valuable insights into your team's workload and efficiency with our detailed analytics.
API Access
Has API
No
API Access
Has API
No
Integrations
APIANT
No
Bitbucket
No
BugHerd
No
Bugsnag
No
CA Flowdock
No
GitHub
No
Gitter
No
Honeybadger
No
Hubot
No
NetDocuments
Yes
Integrations
APIANT
Yes
Bitbucket
Yes
BugHerd
Yes
Bugsnag
Yes
CA Flowdock
Yes
GitHub
Yes
Gitter
Yes
Honeybadger
Yes
Hubot
Yes
NetDocuments
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$19 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
BigHand
Founded
1995
Country
United Kingdom
Website
www.bighand.com/en-us/our-solutions/workflow-management/
Vendor Details
Company Name
Sprint.ly
Founded
2011
Country
United States
Website
sprint.ly
Product Features
Workflow Management
Access Controls/Permissions
No
Approval Process Control
No
Business Process Automation
No
Calendar Management
No
Compliance Tracking
No
Configurable Workflow
No
Customizable Dashboard
No
Document Management
No
Forms Management
No
Graphical Workflow Editor
No
Mobile Access
No
No-Code
No
Task Management
No
Third Party Integrations
No
Workflow Configuration
No
Product Features
Project Management
Agile Methodologies
Yes
Budget Management
No
Client Portal
Yes
Collaboration Tools
Yes
Cost-to-Completion Tracking
Yes
Customizable Templates
Yes
Gantt Charts
Yes
Idea Management
Yes
Kanban Board
Yes
Milestone Tracking
Yes
Portfolio Management
No
Resource Management
Yes
Time & Expense Tracking
No
Traditional Methodologies
Yes