Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
GovTech offers a Cloud Software as a Service designed specifically for local and state government licensing and credentialing boards, facilitating the management of permits, licensees, disciplinary actions, inspections, complaints, investigations, documentation, correspondence, reporting, workflows, and forms pertinent to licensing operations. This comprehensive system encompasses applications, renewals, information updates, complaints, disciplinary actions, verifications, and payment processing. The ERP system enables board staff to efficiently search for, manage, and process groups of records. In addition, staff members can independently handle workflow tasks, customize public-facing forms, adjust field settings, modify record layouts, manage staff permissions, and generate saved reports along with form letters, such as mail merges. It also features integrations with state criminal background check systems and national associations via APIs. Furthermore, the Licensee Self-Service dashboard allows individuals to access detailed information about their licenses, update their contact details, monitor renewal timelines, and manage permits seamlessly. Additionally, the ERP solution serves as a centralized management tool for small businesses, helping them escape the challenges often associated with using spreadsheets for their operational needs. Small businesses can thereby streamline their processes and enhance productivity through this tailored management system.
Description
InfoCenter is a robust and user-friendly self-service web portal that allows organizations to securely share documents and records from various sources. The platform provides comprehensive monitoring of user interactions, including detailed search histories and access to related documents and data. This makes it an excellent choice for various applications, including requests for public, student, or employee records, as well as resources for customer service and inquiries about invoice payments. With a highly customizable authentication system, InfoCenter ensures that content can be selectively accessed by both external and internal users, without jeopardizing the security of sensitive internal data or systems. Whether handling public record requests or managing strictly confidential information, this level of control enables your organization to meet regulatory mandates and legal responsibilities effectively. Ultimately, InfoCenter equips your business to deliver the appropriate information to the right users at the right moments, enhancing overall operational efficiency. Its versatility makes it an invaluable tool for organizations looking to streamline their information-sharing processes.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Authorize.Net
No
Docusign
No
PayPal
No
Worldpay
No
Pricing Details
$10000.00
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Big Picture Software
Founded
2000
Country
United States
Website
www.ebigpicture.com
Vendor Details
Company Name
ICM Document Solutions
Founded
1988
Country
United States
Website
www.icmdocs.com/document-management/infocenter-self-service-web-portals/
Product Features
Compliance
Archiving & Retention
Yes
Artificial Intelligence (AI)
No
Audit Management
No
Compliance Tracking
Yes
Controls Testing
No
Environmental Compliance
No
FDA Compliance
No
HIPAA Compliance
No
ISO Compliance
No
Incident Management
No
OSHA Compliance
No
Risk Management
No
Sarbanes-Oxley Compliance
No
Surveys & Feedback
No
Version Control
No
Workflow / Process Automation
No
Government
Budgeting & Forecasting
No
Code Enforcement
Yes
Compliance Management
Yes
Fixed Asset Management
No
Inventory Management
No
License Issuance
Yes
Permit Issuance
Yes
Purchasing & Receiving
No
Self Service Portal
Yes
Taxation & Assessment
No
Utility Billing
No
Work Order Management
No
Permit
Automated Routing
Yes
Building Permits
Yes
Business License
Yes
Code Enforcement
Yes
Customer Portal
Yes
Expiration Date Tracking
Yes
Inspection Management
Yes
Mobile Access
Yes
Online Applications
Yes
Online Payments
Yes
Parking Permits
No
Renewal Management
Yes
Policy Management
Approval Process Control
Yes
Attestation
Yes
Audit Trails
Yes
Policy Creation
Yes
Policy Library
No
Policy Metadata Management
No
Policy Training
No
Reporting / Analytics
Yes
Version Control
No
Workflow Management
Yes
Product Features
Portal
Chat
No
Collaboration
No
Content Management
No
Document Management
Yes
File Sharing
Yes
Search
No