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Average Ratings 0 Ratings
Description
Big Brother is a time-tracking application designed for remote work environments, accommodating both standard and flexible work schedules. This software meticulously logs the beginning and ending of work sessions, along with user activities. Users utilize personal smart cards to register their clock-in and clock-out times, ensuring accurate monitoring. The collected data generates employee scores reflecting standard hours, overtime, and lunch break durations. All recorded events are securely logged and cannot be modified, guaranteeing the integrity of the information. In the event of a server connection failure, the system retains data locally and automatically uploads it once connectivity is restored. After candidates are onboarded, we rely on Big Brother for comprehensive tracking of working hours, including monitoring of activities, traffic, and search engine usage. The implementation of Big Brother promotes several benefits, including the provision of objective data, enhancement of employee discipline, transparency in salary calculations, and efficient data analysis with the capability to print reports. Furthermore, this software ensures that managers have access to real-time information, which aids in making informed decisions about workforce management.
Description
The audio recording system is capable of monitoring and capturing data from various telephony platforms, VoIP systems, and any audio streams that utilize SIP and RTP protocols. This solution can be implemented on your organization's servers, or alternatively, audio traffic can be routed through a VPN tunnel to be recorded on our dedicated servers. The system ensures that recordings persist even during network disruptions, automatically uploading the files once the connection is restored. Multiple monitors can be recorded simultaneously, regardless of their positions or orientations, and during playback, these aspects are utilized to replicate the view as perceived by the agent. Each monitor is saved as a separate file, providing flexibility for playback speed and integration options. Users can create an unlimited number of custom forms, with each form capable of containing multiple categories, and each category can house numerous questions. Additionally, questions and categories can be shared across different forms, which not only promotes consistency in inquiries but also facilitates the ability to report on similar metrics across various datasets. This flexibility makes it easier to tailor the recording and reporting process to meet specific organizational needs.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
$450 per year
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
EDISON Software Development Centre
Founded
2002
Country
Russian Federation
Website
www.edsd.com
Vendor Details
Company Name
ZCloud
Founded
2019
Country
United States
Website
zcloud.site
Product Features
Time Tracking
Automatic Time Capture
Yes
Billable & Non-Billable Hours
Yes
Billing & Invoicing
No
Employee Database
Yes
Expense Tracking
No
Mobile Time Tracking
Yes
Multiple Billing Rates
Yes
Offline Time Tracking
Yes
Online Time Tracking
No
Overtime Calculation
Yes
Time per Project Reporting
No
Timesheet Management
Yes
Vacation / Leave Tracking
Yes
Product Features
Call Recording
Archiving
Yes
Call Sharing
Yes
Distributed Call Recording
Yes
Event Triggered Recording
Yes
File Transfer
Yes
Instant Retrieval
Yes
On-Demand Recording
Yes
Recording Bookmarking
Yes
Scheduled Recording
Yes
Screen Activity Recording
Yes
Video Call Recording
Yes