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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

As of today, customers have accumulated savings totaling $2,878,177.42, having spent $4,796,962.36 on our offerings. On certain services, clients can see average savings ranging from 40% to 60% compared to the lowest estimates provided by other trusted companies or subcontractors. Although not every service will consistently achieve these savings percentages, clients can always rely on receiving transparent and equitable pricing for all services rendered. This commitment to fair pricing ensures that customers feel valued and confident in their choices.

Description

As a digitally empowered outsourcing provider, we specialize in offering People as a Service solutions tailored for high-growth, innovative, and tech-savvy companies that aim to take charge of customer interactions, manage intricate tasks, and enhance their brand presence. Helpware envisions a future where consumer empowerment is paramount, delivering exceptional interaction experiences through seamlessly integrated human task services facilitated by APIs. We collaborate with some of the most dynamic and rapidly expanding brands globally to ensure the continuous delivery of outstanding customer experiences. Our comprehensive business process outsourcing services include a wide range of solutions designed to cultivate brand loyalty, such as call center operations, answering services, IT support, chat, technical assistance, and email management. Our inbound and outbound call center teams are meticulously crafted to support and evolve alongside your existing staff. By prioritizing investment in our people and organizational culture, we aim to provide better services and create custom teams tailored specifically for your needs. Our tech-enabled, motivated, and cohesive teams are dedicated to enhancing global customer engagement and satisfaction, ultimately driving your business forward. This commitment to excellence ensures that we not only meet but exceed the expectations of the brands we partner with.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Amazon Redshift No 
Amazon S3 No 
Amazon Web Services (AWS) No 
Azure SQL Database No 
Box No 
Confluence No 
Facebook No 
Freshservice No 
Google Analytics No 
Google Cloud SQL No 
Gorgias No 
Help Scout No 
HubSpot Customer Platform No 
Instagram No 
SQL Server No 
Salesforce No 
ServiceNow No 
Snowflake No 
Zendesk No 
Zoho Desk No 

Integrations

Amazon Redshift Yes 
Amazon S3 Yes 
Amazon Web Services (AWS) Yes 
Azure SQL Database Yes 
Box Yes 
Confluence Yes 
Facebook Yes 
Freshservice Yes 
Google Analytics Yes 
Google Cloud SQL Yes 
Gorgias Yes 
Help Scout Yes 
HubSpot Customer Platform Yes 
Instagram Yes 
SQL Server Yes 
Salesforce Yes 
ServiceNow Yes 
Snowflake Yes 
Zendesk Yes 
Zoho Desk Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

BidWilly

Website

www.bidwilly.com

Vendor Details

Company Name

Helpware

Founded

2015

Country

United States

Website

www.helpware.com

Product Features

Alternatives

Alternatives