Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Efficient order management made easy. Seamlessly tackle any kind of order, even during peak times. Versatile order entry allows for dine-in, takeout, delivery, drive-thru, and bar tab transactions! Customize your table layout by adjusting the arrangement of tables and seats to perfectly fit your space. Effortlessly manage even the largest group orders by splitting them by total amount or guest count when needed. Modify order details quickly, including price, quantity, or tax rate, and easily accommodate special requests and tips. Accept a wide range of payment methods without hassle, whether it's cash, credit card, or gift card, all options are available to you. Streamline your operations by receiving online orders directly to your POS system, with automatic ticket printing for efficiency. Understand your patrons better with tools to analyze customer data, helping you identify your most valuable diners and creating effective marketing campaigns. Maintain a comprehensive customer database to keep track of your loyal clientele and any notable events. Additionally, leverage these insights to enhance your service and foster customer loyalty over time.
Description
Enhance the efficiency of your restaurant operations with AI that tackles even the most challenging orders. IBM watsonx Orders serves as an AI-driven voice assistant that proficiently captures orders from drive-thru customers and expedites them to the payment station. It accommodates various scenarios, such as loyalty programs and mobile orders, while being fully knowledgeable about every item’s customization options. Additionally, it maintains awareness of current menu availability. Improve the ordering experience for both guests and staff with this reliable AI voice assistant. On average, watsonx Orders manages to process 87% of orders independently, including those with intricate customizations, mobile pickups, and loyalty codes, and it can seamlessly transition to a human team member when necessary. Just like an experienced employee, watsonx Orders is both approachable and efficient, minimizing conversations to maximize throughput, achieving up to 150 vehicles per hour in a dual-lane drive-thru. This innovative solution not only streamlines operations but also enhances customer satisfaction by reducing wait times and improving accuracy.
API Access
Has API
No
API Access
Has API
No
Integrations
IBM watsonx Code Assistant
No
IBM watsonx.ai
No
Pricing Details
$250, one-time payment
Free Trial
Yes
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Beyond Menu
Founded
2004
Country
United States
Website
www.bmenu.io
Vendor Details
Company Name
IBM
Founded
1911
Country
United States
Website
www.ibm.com/products/watsonx-orders
Product Features
Restaurant POS
Delivery Management
Yes
Gift Card Management
Yes
Inventory Management
No
Loyalty Program
No
Mobile Access
No
Online Ordering
Yes
Order Management
No
Reporting/Analytics
Yes
Separate Checks
Yes
Split Checks
Yes
Table Management
Yes
Tips Management
Yes