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Average Ratings 63 Ratings

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support

Description

We provide actionable insights derived directly from our clients’ key stakeholders, including their customers and employees, which fosters ongoing enhancement of their strategies and business operations. Our approach is highly pragmatic, built on extensive experience in leadership positions within companies similar to those we serve. We possess a deep understanding of our clients' requirements and exhibit creativity in crafting tailored solutions. Each of our seasoned Client Executives acts as a dedicated point of contact, allowing us to thoroughly comprehend your business and ensuring a smooth collaboration. We eschew generic methodologies; instead, each project is uniquely designed to address the specific needs of our clients. Rather than producing reports filled with statistical data that may go unused, we prioritize operational insights that also deliver strategic benefits. Examples of our popular offerings include service recovery action alerts, reports based on customer feedback from the field, and notifications for employee recognition, all of which further enhance our clients' operations. In this way, we not only meet expectations but consistently work to exceed them.

Description

KPIs (Key Performance Indiators) are used to track and increase employee and team performance. OKRs (Objectives, Key Results) allow you to execute your strategies efficiently using OKRs (Objectives, and Key Results). Engage and Motivate with our Reward System, Weekly Check-Ins, Resource Hub, 360 Review, and 1-on-1s.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Google Sheets No 
Microsoft Teams No 
Slack No 
Zapier No 

Integrations

Google Sheets Yes 
Microsoft Teams Yes 
Slack Yes 
Zapier Yes 

Pricing Details

$2,000 one-time payment
Free Trial No 
Free Version No 

Pricing Details

$0 per user per month
Free Forever for 1 user (admin) incl. all features. 14 days trial for >1 user
>50 users: $3.33 per user per month (billed yearly), all features included, <50 users: $4.17 per user per month (billed yearly), $5 per user per month (billed monthly)
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Beyond Feedback

Founded

2011

Country

United States

Website

www.beyondfeedback.com

Vendor Details

Company Name

Flowy

Founded

2019

Country

Malaysia

Website

www.flowyteam.com

Product Features

360 Degree Feedback

Dashboard No 
Feedback / Surveys No 
Progress Tracking No 
Question Library No 
Rater Selection No 
Self Service Portal No 
Supports External Reviewers No 

Customer Satisfaction

360 Degree Feedback No 
Analytics No 
Call Reporting No 
Complaint Monitoring No 
Feedback Collection No 
Survey Management No 

Survey

Custom Survey URLs Yes 
Data Analysis Tools No 
Email Marketing Yes 
Mobile Survey No 
Offline Response Collection No 
Paper Survey No 
Question Branching Yes 
Question Library Yes 
Site Intercept Survey Yes 
Skip Logic No 
Supports Audio / Images / Video No 

Product Features

360 Degree Feedback

Dashboard Yes 
Feedback / Surveys Yes 
Progress Tracking Yes 
Question Library No 
Rater Selection No 
Self Service Portal No 
Supports External Reviewers No 

Attendance Tracking

Absence Management Yes 
Calendar Management No 
Employee Scheduling Yes 
Employee Time Clock Yes 
FMLA Tracking No 
Overtime Tracking Yes 
Reporting/Analytics Yes 
Self Service Portal No 
Time Tracking Yes 
Timesheets Yes 
Vacation / Leave Tracking Yes 

Business Performance Management

Ad Hoc Reports Yes 
Ad hoc Analysis Yes 
Budgeting & Forecasting No 
Consolidation / Roll-Up No 
Dashboard Yes 
Key Performance Indicators Yes 
Predictive Analytics No 
Qualitative Analysis No 
Quantitative Analysis No 
Scorecarding No 
Strategic Planning Yes 

OKR

Benchmarking Yes 
Feedback Management Yes 
Goal Management Yes 
KPIs Yes 
Prioritization Yes 
Progress Tracking Yes 
Strategic Planning Yes 

Performance Management

360 Degree Feedback Yes 
Compensation Management No 
Custom Rating Scales No 
Customizable Templates No 
Individual Development Plans No 
On-going Performance Tracking No 
Peer Appraisals No 
Review Cycle Tracking Yes 
Self Service Portal No 
Self-Appraisals Yes 
Skills Assessments No 
Weighted Performance Measures Yes 

Remote Work

Collaboration Yes 
Credential Management No 
Electronic Signature No 
Employee Monitoring No 
Live Chat No 
Meeting Management No 
Project Management Yes 
Remote Access No 
Remote Support No 
Screen Sharing No 
Softphone No 
Task Management Yes 
Time Zone Tracking No 
Video Chat No 
Web Conferencing No 

Sales Performance Management

Incentive Compensation Management (ICM) No 
Predictive Sales Analytics No 
Quota Management No 
Reporting / Analytics No 
Sales Coaching Analysis No 
Sales Gamification No 
Sales Performance Tracking No 
Sales Planning & Forecasting No 
Territory Management No 

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