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Description

We provide actionable insights derived directly from our clients’ key stakeholders, including their customers and employees, which fosters ongoing enhancement of their strategies and business operations. Our approach is highly pragmatic, built on extensive experience in leadership positions within companies similar to those we serve. We possess a deep understanding of our clients' requirements and exhibit creativity in crafting tailored solutions. Each of our seasoned Client Executives acts as a dedicated point of contact, allowing us to thoroughly comprehend your business and ensuring a smooth collaboration. We eschew generic methodologies; instead, each project is uniquely designed to address the specific needs of our clients. Rather than producing reports filled with statistical data that may go unused, we prioritize operational insights that also deliver strategic benefits. Examples of our popular offerings include service recovery action alerts, reports based on customer feedback from the field, and notifications for employee recognition, all of which further enhance our clients' operations. In this way, we not only meet expectations but consistently work to exceed them.

Description

When preparing to implement an employee engagement survey, consider addressing the topics outlined in the examples below. The following sample questions are reflective of those found in the Focal ORG engagement survey. An effective employee engagement survey should encompass various themes, similar to those presented here. Typically, thorough questionnaires contain around 50 to 60 rating items, often utilizing a 5-point scale, alongside several open-ended questions designed to capture employees' insights, viewpoints, and recommendations. Conversely, shorter surveys, which include fewer than 20 questions, may not adequately uncover particular issues within the organization. While these brief surveys can effectively gauge overall employee engagement and satisfaction, they often leave organizations with more inquiries than resolutions regarding the factors influencing employee engagement or disengagement. Thus, investing time in crafting a detailed survey may yield more actionable insights for improvement.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$2,000 one-time payment
Free Trial No 
Free Version No 

Pricing Details

$2900
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Beyond Feedback

Founded

2011

Country

United States

Website

www.beyondfeedback.com

Vendor Details

Company Name

Custom Insight

Founded

1998

Country

United States

Website

www.custominsight.com

Product Features

360 Degree Feedback

Dashboard No 
Feedback / Surveys No 
Progress Tracking No 
Question Library No 
Rater Selection No 
Self Service Portal No 
Supports External Reviewers No 

Customer Satisfaction

360 Degree Feedback No 
Analytics No 
Call Reporting No 
Complaint Monitoring No 
Feedback Collection No 
Survey Management No 

Survey

Custom Survey URLs Yes 
Data Analysis Tools No 
Email Marketing Yes 
Mobile Survey No 
Offline Response Collection No 
Paper Survey No 
Question Branching Yes 
Question Library Yes 
Site Intercept Survey Yes 
Skip Logic No 
Supports Audio / Images / Video No 

Product Features

360 Degree Feedback

Dashboard No 
Feedback / Surveys No 
Progress Tracking No 
Question Library No 
Rater Selection No 
Self Service Portal No 
Supports External Reviewers No 

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