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Description
Discover an extensive collection of applications designed to rapidly enhance and expand your Shopify store. Experience tailored pop-ups and enjoy limitless creative options to craft stunning, branded experiences without the need for coding. Gain insights through sophisticated campaign and revenue analytics while easily animating various elements with just a few clicks. Manage an unlimited number of users and stores while benefiting from round-the-clock support. Utilize an intuitive yet powerful engine for sales and bulk price adjustments to create targeted promotions based on a multitude of rules. Elevate your conversion rates with fear-of-missing-out (FOMO) sales countdowns, and effortlessly adjust prices in bulk by uploading files. With features that allow you to set initiatives and forget them, as well as robust scheduling capabilities, you can take full advantage of metafields within your store. Modify product, variant, and collection metafields with ease, and make bulk changes using file uploads while having the ability to rewind them in case of errors. Additionally, affordable services are available for implementing metafields to further streamline your operations. This comprehensive suite of tools ensures that your Shopify store not only grows but thrives in a competitive market.
Description
Simple Chat serves as an AI-powered helpdesk tailored for Shopify storefronts. The chatbot efficiently manages live chat and email correspondence, utilizing data from store products, orders, policies, frequently asked questions, custom metafields, and specific merchant guidelines. It is capable of tracking orders, modifying and verifying shipping addresses, canceling transactions, and diligently following up on unresolved issues until they are addressed.
All interactions are consolidated into a single inbox within the Shopify admin, allowing staff to intervene whenever necessary. To keep the team informed about escalated matters, alerts are sent via Slack. Additionally, the application provides notifications for back-in-stock items, oversees product subscriptions, and prepares responses for chargebacks related to Shopify Payments. By integrating with ShipHero, users can enhance the context related to warehousing and fulfillment.
The pricing model is based on each AI resolution, eliminating monthly and per-seat fees: the Standard plan costs $0.29 for every AI-resolved conversation, while the Premium plan is priced at $0.89, with charges processed through Shopify. Notably, conversations that are taken over by staff incur no additional costs, making the service economical for merchants. This flexible pricing structure encourages users to maximize the benefits of AI assistance without worrying about escalating costs.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Shopify
Yes
Emailable
Yes
Follow Up Boss
Yes
ShipHero
No
Shopify Flow
No
Slack
No
Wufoo
Yes
Zapier
Yes
Integrations
Shopify
Yes
Emailable
No
Follow Up Boss
No
ShipHero
Yes
Shopify Flow
Yes
Slack
Yes
Wufoo
No
Zapier
No
Pricing Details
$19 per month
Free Trial
No
Free Version
Yes
Pricing Details
$0.29/AI resolution
Standard costs $0.29 per AI resolution; Premium costs $0.89 per AI resolution. There is no monthly subscription or per-seat charge. Shopify bills usage. Live-store use requires a paid usage plan; development stores can test at no charge. Human-handled conversations are not billed as AI resolutions.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Bevy Commerce
Founded
2016
Country
Canada
Website
bevycommerce.com
Vendor Details
Company Name
SA Inc.
Founded
2017
Country
Canada
Website
simple-chat.com
Product Features
Product Features
Help Desk
Alerts / Escalation
No
Automated Routing
No
Community Forums
No
Customizable Branding
No
Document Storage
No
Email Integration
No
IT Asset Management
No
Incident Management
No
Interaction Tracking
No
Knowledge Base
No
Known Issue Management
No
Live Chat
No
Multi-Channel Communication
No
Multiple Brands / Products
No
Network Monitoring
No
Real-time Chat
No
Self Service Portal
No
Service Level Agreement (SLA) Management
No
Ticket Management
No