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ease
features
design
support

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Description

Isn't it exciting to think about capturing the attention of your customers and keeping them informed? Beupify offers a diverse range of widgets that can be seamlessly integrated into your website, allowing you to instantly inform customers about updates to their products. This powerful tool enhances your business's value and boosts conversion rates by fostering communication with your customers and nurturing long-term relationships through visually appealing widgets! Utilize customer feedback effectively to strengthen your brand's identity, elevate conversion rates, and ultimately build lasting customer loyalty. With Beupify's engaging and targeted notification widgets, enhancing your business value becomes a straightforward task. Keep your customers informed with these captivating widgets and precise notifications. Remember, customer feedback is crucial for your success! Ensure that you establish channels to gather task-based feedback and closely analyze user behavior. You'll be pleased to witness the growth of your business and the improvement of your product, all thanks to the exceptional tools and insights gained from the feedback you collect. The journey towards a thriving business starts with understanding your customers better!

Description

Companies recognize the necessity of enhancing customer experience to remain competitive, yet many struggle to make meaningful progress. While customer satisfaction ratings may increase, revenue often declines—what's the reason behind this paradox? Relying on outdated methods such as collecting feedback and using monitoring tools can lead to misplaced priorities. To address this issue, we developed InMoment, which aims to revolutionize the Experience Improvement (XI) movement, fundamentally altering how organizations engage with their business strategies. Our approach melds innovative technology with extensive human expertise to empower organizations to develop impactful and lucrative programs that elevate experiences at the crucial intersection of customer, employee, and business demands. Experiences are inherently personal, emotional, and ever-changing, making it challenging to determine where to direct efforts—a task that is vital for achieving success. By identifying and prioritizing the key emotional touchpoints, businesses can foster deeper connections with their most valued customers and drive sustainable growth. This strategic focus on high-impact moments is essential for maximizing both customer loyalty and overall business performance.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Alterna CX
Booking.com
Facebook
Glassdoor
Instagram
Marketo
Meltano
Microsoft Dynamics 365
PULSE Software
Salesforce
ServiceNow
Slack
Squarespace
Startdeliver
Tripadvisor
Twilio
Wix
WordPress
X (Twitter)
Zendesk

Integrations

Alterna CX
Booking.com
Facebook
Glassdoor
Instagram
Marketo
Meltano
Microsoft Dynamics 365
PULSE Software
Salesforce
ServiceNow
Slack
Squarespace
Startdeliver
Tripadvisor
Twilio
Wix
WordPress
X (Twitter)
Zendesk

Pricing Details

$11.96 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Beupify

Founded

2020

Country

Armenia

Website

beupify.com

Vendor Details

Company Name

InMoment

Founded

2002

Country

United States

Website

inmoment.com

Product Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Product Features

360 Degree Feedback

Dashboard
Feedback / Surveys
Progress Tracking
Question Library
Rater Selection
Self Service Portal
Supports External Reviewers

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Experience Management

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Market Research

Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management

NPS

Alternatives

Qualaroo Reviews

Qualaroo

ProProfs

Alternatives