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Description
BetterCloud is the market leader for SaaS Operations, enabling IT professionals to transform their employee experience, maximize operational efficiency, and centralize data protection. With no-code automation enabling zero touch workflows, thousands of forward-thinking organizations like HelloFresh, Oscar Health and Square now rely on BetterCloud to automate processes and policies across their cloud application portfolio.
With 10+ years experience pioneering the SaaS Operations movement, BetterCloud now serves the world’s largest community of SaaSOps experts. As host of Altitude, the industry’s leading SaaSOps event and publisher of The State of SaaSOps Report, the category’s definitive market research, BetterCloud is recognized by customers (G2) and leading analyst firms (Gartner and Forrester) as the market leader in SaaS Operations Management.
Headquartered in New York City, with a product and engineering office in Atlanta, GA, as well as innovation hubs & remote talent across the U.S. BetterCloud is backed, among others, by some of the best technology investors including Vista Equity Partners, Warburg Pincus, Bain Capital, and Accel.
Description
Lumos serves as a company's internal AppStore, streamlining access requests, reviews, and license management through a self-service platform. By automating access requests, approvals, and provisioning, organizations can significantly reduce the number of support tickets they receive. This not only enhances visibility into all SaaS applications and associated spending but also facilitates the removal of unused licenses through automated workflows. As businesses expand their workforce and adapt to remote working conditions, the influx of help desk tickets related to app access and permission requests can become overwhelming. With Lumos, you can manage permissions and approve access durations directly within Slack, ensuring a smoother process. Prior to a new hire's start date, Lumos will alert their manager and assist in setting up all necessary applications for them. It’s important to recognize that not all employees require access to every application; therefore, Lumos allows you to customize the AppStore according to specific employee roles, helping to streamline operations and minimize potential complications. By implementing Lumos, organizations can enhance efficiency and focus on what truly matters—driving success.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Jira
Yes
Microsoft Entra ID
Yes
Okta
Yes
Salesforce
Yes
Slack
Yes
Zendesk
Yes
Zoom
Yes
Aircall
Yes
Alfresco Digital Business Platform
Yes
Box
Yes
Integrations
Jira
Yes
Microsoft Entra ID
Yes
Okta
Yes
Salesforce
Yes
Slack
Yes
Zendesk
Yes
Zoom
Yes
Aircall
No
Alfresco Digital Business Platform
No
Box
No
Pricing Details
Pricing is per month/per user, billed annually.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
BetterCloud
Founded
2011
Country
United States
Website
www.bettercloud.com
Vendor Details
Company Name
Lumos
Country
United States
Website
www.lumos.com
Product Features
Cloud Management
Access Control
Yes
Billing & Provisioning
No
Capacity Analytics
No
Cost Management
No
Demand Monitoring
No
Multi-Cloud Management
Yes
Performance Analytics
No
SLA Management
No
Supply Monitoring
No
Workflow Approval
Yes
Cloud Security
Antivirus
No
Application Security
Yes
Behavioral Analytics
Yes
Encryption
No
Endpoint Management
No
Incident Management
Yes
Intrusion Detection System
No
Threat Intelligence
Yes
Two-Factor Authentication
No
Vulnerability Management
Yes
Data Loss Prevention
Compliance Reporting
Yes
Incident Management
Yes
Policy Management
Yes
Sensitive Data Identification
Yes
Web Threat Management
No
Whitelisting / Blacklisting
No
IT Management
Capacity Monitoring
No
Compliance Management
Yes
Event Logs
Yes
Hardware Inventory
No
IT Budgeting
No
License Management
Yes
Patch Management
No
Remote Access
No
Scheduling
No
Software Inventory
Yes
User Activity Monitoring
Yes
IT Security
Anti Spam
No
Anti Virus
No
Email Attachment Protection
No
Event Tracking
Yes
IP Protection
No
Internet Usage Monitoring
No
Intrusion Detection System
No
Spyware Removal
No
Two-Factor Authentication
No
Vulnerability Scanning
Yes
Web Threat Management
No
Web Traffic Reporting
No
Privileged Access Management
Application Access Control
Yes
Behavioral Analytics
Yes
Credential Management
No
Endpoint Management
No
For MSPs
No
Granular Access Controls
Yes
Least Privilege
Yes
Multifactor Authentication
No
Password Management
Yes
Policy Management
Yes
Remote Access Management
No
Threat Intelligence
Yes
User Activity Monitoring
Yes
SaaS Management
License Management
Yes
Onboarding
Yes
Renewal Management
No
SaaS Operations Management
Yes
Shadow IT Detection
Yes
Spend Management
Yes
Subscription Management
Yes
Usage Tracking / Analytics
Yes
Vendor Management
No
User Provisioning and Governance
Access Governance
Yes
Access Verification Workflow
Yes
Audits / Reports
Yes
Automatic Provisioning / Deprovisioning
Yes
Delegated Access Authorization
Yes
Identity Synchronization
Yes
Lifecycle Management
Yes
Multi-Factor Authentication (MFA)
No
Password Management
Yes
Policy Enforcement
Yes
Single Sign-On (SSO)
No
User Self-Service
Yes
Product Features
Identity Management
Access Certification
No
Compliance Management
No
Multifactor Authentication
No
Password Management
No
Privileged Account Management
No
Self-Service Access Request
No
Single Sign On
No
User Activity Monitoring
No
User Provisioning
No
Onboarding
Course Management
No
Document Management
No
E-Verify / I-9 Forms
No
Electronic Forms
No
Electronic Signature
No
Employee Handbook
No
Employee Portal
No
File Management
No
Job Description Management
No
Orientation Management
No
Self Service Portal
No
Task Management
No
Tax Forms
No
Training Management
No
SaaS Management
License Management
No
Onboarding
No
Renewal Management
No
SaaS Operations Management
No
Shadow IT Detection
No
Spend Management
No
Subscription Management
No
Usage Tracking / Analytics
No
Vendor Management
No
