Average Ratings 7 Ratings
Average Ratings 0 Ratings
Description
Better Stack is an eBPF-based, AI SRE observability tool that helps you ship high-quality software faster. Monitor everything from websites to servers. Schedule on-call rotations, get actionable alerts, and resolve incidents faster than ever. Visualize your entire stack, aggregate all your logs into structured data, and query everything like a single database with SQL. Made to fit into your workflow with over 100+ integrations.
Seamlessly integrates into your workflow with 100+ integrations.
Description
Phoenix Incidents stands out as the sole native incident management platform for Jira, seamlessly integrating into the tools that developers regularly utilize, such as Jira and Slack, thereby eliminating the hassle of context-switching and the need to master additional software. The platform oversees the complete incident lifecycle, guaranteeing adherence to compliance standards without imposing additional burdens on your team, thanks to AI-driven automated workflows that follow industry best practices and effectively coordinate your team's response from the initial declaration to the final resolution. Our Root Cause Analysis (RCA) module employs an AI-enhanced Five Whys technique, promoting transparency, pinpointing genuine root causes, and delineating actionable remediation tasks. Additionally, executive reporting through weekly report cards and real-time dashboards monitors the progress of RCA initiatives, ensuring teams are held accountable and that action items are promptly addressed to prevent future occurrences. With Phoenix Incidents, you can enjoy a streamlined incident management experience, leading to significant improvements in team coordination, effective RCA resolution, and enhanced on-call responsiveness, ultimately transforming the way your organization handles incidents. You'll discover that this approach not only alleviates stress but also fosters a culture of proactive incident management across your teams.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Jira
Yes
PagerDuty
Yes
Slack
Yes
Splunk On-Call
Yes
.NET
Yes
Amazon Elastic Container Service (Amazon ECS)
Yes
Amazon Web Services (AWS)
Yes
Cloudflare
Yes
Datadog
Yes
Fluentd
Yes
Integrations
Jira
Yes
PagerDuty
Yes
Slack
Yes
Splunk On-Call
Yes
.NET
No
Amazon Elastic Container Service (Amazon ECS)
No
Amazon Web Services (AWS)
No
Cloudflare
No
Datadog
No
Fluentd
No
Pricing Details
$29 per month
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Free Trial
Yes
Free Version
Yes
Pricing Details
$3.75/user
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Better Stack
Founded
2021
Country
United States
Website
betterstack.com
Vendor Details
Company Name
Phoenix Incidents
Founded
2025
Country
United States
Website
phoenixincidents.com
Product Features
Incident Management
Audit Trail
Yes
Corrective Actions (CAPA)
Yes
Disaster Recovery
Yes
IT Incident Management
No
Incident Reporting
Yes
OSHA Compliance
Yes
Root-Cause Diagnosis
Yes
Safety Management
No
Task Management
Yes
Ticket Management
Yes
IT Infrastructure Monitoring
Alerts / Notifications
Yes
Application Monitoring
Yes
Bandwidth Monitoring
No
Capacity Planning
No
Configuration Change Management
Yes
Data Movement Monitoring
Yes
Health Monitoring
Yes
Multi-Platform Support
Yes
Performance Monitoring
Yes
Point-in-Time Visibility
No
Reporting / Analytics
Yes
Virtual Machine Monitoring
Yes
Network Monitoring
Bandwidth Monitoring
Yes
Baseline Manager
Yes
Diagnostic Tools
Yes
IP Address Monitoring
Yes
Internet Usage Monitoring
No
Real Time Analytics
Yes
Resource Management
No
SLA Monitoring
Yes
Server Monitoring
Yes
Uptime Monitoring
Yes
Web Traffic Reporting
Yes
System Monitoring
Alerts / Notifications
Yes
Antivirus Management
No
Data Backup / Recovery
Yes
Device Monitoring
Yes
Inventory Management
No
Patch Management
Yes
Policy-based Automation
Yes
Remote Monitoring
Yes
Reporting / Analytics
Yes
Risk Analysis
No
Server Monitoring
Yes
Service Configuration Management
Yes
Website Monitoring
Availability Testing
Yes
Event Logs
Yes
Event-Based Notifications
Yes
FTP Monitoring
Yes
Mail Server Monitoring
Yes
Maintenance Scheduling
Yes
Performance Metrics
Yes
Real Time Monitoring
Yes
Transaction Monitoring
Yes
Uptime Reporting
Yes
Product Features
Incident Management
Audit Trail
Yes
Corrective Actions (CAPA)
No
Disaster Recovery
No
IT Incident Management
Yes
Incident Reporting
Yes
OSHA Compliance
No
Root-Cause Diagnosis
Yes
Safety Management
No
Task Management
Yes
Ticket Management
No