Average Ratings 7 Ratings

Total
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Average Ratings 0 Ratings

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Description

Better Stack is an eBPF-based, AI SRE observability tool that helps you ship high-quality software faster. Monitor everything from websites to servers. Schedule on-call rotations, get actionable alerts, and resolve incidents faster than ever. Visualize your entire stack, aggregate all your logs into structured data, and query everything like a single database with SQL. Made to fit into your workflow with over 100+ integrations. Seamlessly integrates into your workflow with 100+ integrations.

Description

Phoenix Incidents stands out as the sole native incident management platform for Jira, seamlessly integrating into the tools that developers regularly utilize, such as Jira and Slack, thereby eliminating the hassle of context-switching and the need to master additional software. The platform oversees the complete incident lifecycle, guaranteeing adherence to compliance standards without imposing additional burdens on your team, thanks to AI-driven automated workflows that follow industry best practices and effectively coordinate your team's response from the initial declaration to the final resolution. Our Root Cause Analysis (RCA) module employs an AI-enhanced Five Whys technique, promoting transparency, pinpointing genuine root causes, and delineating actionable remediation tasks. Additionally, executive reporting through weekly report cards and real-time dashboards monitors the progress of RCA initiatives, ensuring teams are held accountable and that action items are promptly addressed to prevent future occurrences. With Phoenix Incidents, you can enjoy a streamlined incident management experience, leading to significant improvements in team coordination, effective RCA resolution, and enhanced on-call responsiveness, ultimately transforming the way your organization handles incidents. You'll discover that this approach not only alleviates stress but also fosters a culture of proactive incident management across your teams.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Jira Yes 
PagerDuty Yes 
Slack Yes 
Splunk On-Call Yes 
.NET Yes 
Amazon Elastic Container Service (Amazon ECS) Yes 
Amazon Web Services (AWS) Yes 
Cloudflare Yes 
Datadog Yes 
Fluentd Yes 
IsDown Yes 
NGINX Yes 
New Relic Yes 
Odella Yes 
PostgreSQL Yes 
Python Yes 
Redis Yes 
Vercel Yes 
Workers by Delos Yes 
Zapier Yes 

Integrations

Jira Yes 
PagerDuty Yes 
Slack Yes 
Splunk On-Call Yes 
.NET No 
Amazon Elastic Container Service (Amazon ECS) No 
Amazon Web Services (AWS) No 
Cloudflare No 
Datadog No 
Fluentd No 
IsDown No 
NGINX No 
New Relic No 
Odella No 
PostgreSQL No 
Python No 
Redis No 
Vercel No 
Workers by Delos No 
Zapier No 

Pricing Details

$29 per month
Try Better Stack today risk‑free with our 60‑day money-back guarantee.
Free Trial Yes 
Free Version Yes 

Pricing Details

$3.75/user
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Better Stack

Founded

2021

Country

United States

Website

betterstack.com

Vendor Details

Company Name

Phoenix Incidents

Founded

2025

Country

United States

Website

phoenixincidents.com

Product Features

Incident Management

Audit Trail Yes 
Corrective Actions (CAPA) Yes 
Disaster Recovery Yes 
IT Incident Management No 
Incident Reporting Yes 
OSHA Compliance Yes 
Root-Cause Diagnosis Yes 
Safety Management No 
Task Management Yes 
Ticket Management Yes 

IT Infrastructure Monitoring

Alerts / Notifications Yes 
Application Monitoring Yes 
Bandwidth Monitoring No 
Capacity Planning No 
Configuration Change Management Yes 
Data Movement Monitoring Yes 
Health Monitoring Yes 
Multi-Platform Support Yes 
Performance Monitoring Yes 
Point-in-Time Visibility No 
Reporting / Analytics Yes 
Virtual Machine Monitoring Yes 

Network Monitoring

Bandwidth Monitoring Yes 
Baseline Manager Yes 
Diagnostic Tools Yes 
IP Address Monitoring Yes 
Internet Usage Monitoring No 
Real Time Analytics Yes 
Resource Management No 
SLA Monitoring Yes 
Server Monitoring Yes 
Uptime Monitoring Yes 
Web Traffic Reporting Yes 

System Monitoring

Alerts / Notifications Yes 
Antivirus Management No 
Data Backup / Recovery Yes 
Device Monitoring Yes 
Inventory Management No 
Patch Management Yes 
Policy-based Automation Yes 
Remote Monitoring Yes 
Reporting / Analytics Yes 
Risk Analysis No 
Server Monitoring Yes 
Service Configuration Management Yes 

Website Monitoring

Availability Testing Yes 
Event Logs Yes 
Event-Based Notifications Yes 
FTP Monitoring Yes 
Mail Server Monitoring Yes 
Maintenance Scheduling Yes 
Performance Metrics Yes 
Real Time Monitoring Yes 
Transaction Monitoring Yes 
Uptime Reporting Yes 

Product Features

Incident Management

Audit Trail Yes 
Corrective Actions (CAPA) No 
Disaster Recovery No 
IT Incident Management Yes 
Incident Reporting Yes 
OSHA Compliance No 
Root-Cause Diagnosis Yes 
Safety Management No 
Task Management Yes 
Ticket Management No 

Alternatives

Alternatives

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