Average Ratings 7 Ratings
Average Ratings 0 Ratings
Description
Better Stack is an eBPF-based, AI SRE observability tool that helps you ship high-quality software faster. Monitor everything from websites to servers. Schedule on-call rotations, get actionable alerts, and resolve incidents faster than ever. Visualize your entire stack, aggregate all your logs into structured data, and query everything like a single database with SQL. Made to fit into your workflow with over 100+ integrations.
Seamlessly integrates into your workflow with 100+ integrations.
Description
JAMS Incident Management ensures that the appropriate individual responds promptly when an issue arises. Notifications escalate via various channels such as voice calls, SMS, push notifications, email, Microsoft Teams, and Slack until someone acknowledges the alert, which helps teams prevent missed notifications and lengthy outages. It is compatible with any team and technology stack, receiving alerts from monitoring systems, emails, webhooks, or its API, while autonomously managing paging and escalation processes. Although JAMS Scheduler is optional, teams utilizing it can seamlessly generate incidents from job failures, transforming a failed job into an immediate alert without needing manual intervention. This solution effectively bridges the gap between identifying a failure and notifying the right person by converting raw alerts into phone calls and escalating notifications for clear acknowledgment. Additionally, it offers the capability to monitor the health of JAMS Windows services directly on the host through a lightweight connector agent, ensuring health checks persist even if the JAMS REST API becomes unavailable. This functionality ultimately enhances operational efficiency and reduces response times during critical incidents.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
Microsoft Azure
Yes
Microsoft Teams
Yes
Python
Yes
Slack
Yes
Zendesk
Yes
Amazon Web Services (AWS)
Yes
Asana
Yes
Datadog
Yes
Fluent Bit
Yes
Google Cloud Platform
Yes
Integrations
Microsoft Azure
Yes
Microsoft Teams
Yes
Python
Yes
Slack
Yes
Zendesk
Yes
Amazon Web Services (AWS)
No
Asana
No
Datadog
No
Fluent Bit
No
Google Cloud Platform
No
Pricing Details
$29 per month
Try Better Stack today risk‑free with our 60‑day money-back guarantee.
Free Trial
Yes
Free Version
Yes
Pricing Details
$6/user
Starter - $6/user (up to 25)
Professional - $16/user (up to 50)
Enterprise - Unlimited users (Contact Us)
Professional - $16/user (up to 50)
Enterprise - Unlimited users (Contact Us)
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Better Stack
Founded
2021
Country
United States
Website
betterstack.com
Vendor Details
Company Name
JAMS Software
Founded
1987
Country
United States
Website
jamsscheduler.com/incident-management
Product Features
Incident Management
Audit Trail
Yes
Corrective Actions (CAPA)
Yes
Disaster Recovery
Yes
IT Incident Management
No
Incident Reporting
Yes
OSHA Compliance
Yes
Root-Cause Diagnosis
Yes
Safety Management
No
Task Management
Yes
Ticket Management
Yes
IT Infrastructure Monitoring
Alerts / Notifications
Yes
Application Monitoring
Yes
Bandwidth Monitoring
No
Capacity Planning
No
Configuration Change Management
Yes
Data Movement Monitoring
Yes
Health Monitoring
Yes
Multi-Platform Support
Yes
Performance Monitoring
Yes
Point-in-Time Visibility
No
Reporting / Analytics
Yes
Virtual Machine Monitoring
Yes
Network Monitoring
Bandwidth Monitoring
Yes
Baseline Manager
Yes
Diagnostic Tools
Yes
IP Address Monitoring
Yes
Internet Usage Monitoring
No
Real Time Analytics
Yes
Resource Management
No
SLA Monitoring
Yes
Server Monitoring
Yes
Uptime Monitoring
Yes
Web Traffic Reporting
Yes
System Monitoring
Alerts / Notifications
Yes
Antivirus Management
No
Data Backup / Recovery
Yes
Device Monitoring
Yes
Inventory Management
No
Patch Management
Yes
Policy-based Automation
Yes
Remote Monitoring
Yes
Reporting / Analytics
Yes
Risk Analysis
No
Server Monitoring
Yes
Service Configuration Management
Yes
Website Monitoring
Availability Testing
Yes
Event Logs
Yes
Event-Based Notifications
Yes
FTP Monitoring
Yes
Mail Server Monitoring
Yes
Maintenance Scheduling
Yes
Performance Metrics
Yes
Real Time Monitoring
Yes
Transaction Monitoring
Yes
Uptime Reporting
Yes
Product Features
Incident Management
Audit Trail
Yes
Corrective Actions (CAPA)
No
Disaster Recovery
No
IT Incident Management
No
Incident Reporting
Yes
OSHA Compliance
No
Root-Cause Diagnosis
No
Safety Management
No
Task Management
No
Ticket Management
No