Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Identify user frustration effectively with Better Replay's innovative frustration detection feature, which automatically tags recordings that exhibit rapid clicking behavior often referred to as "rage" clicks. With a range of advanced filtering options, you can explore specific recordings that align with your interests, as well as pinpoint and monitor your essential user segments. Marketers leverage Better Replay to enhance their landing pages and optimize conversion funnels, while screen recordings provide valuable insights into user interactions within your app, enabling continuous improvement. Additionally, Better Replay employs a smart system that selectively limits your recording usage to ensure you don't exhaust your monthly quota too rapidly, distributing your allocated 10,000 sessions evenly throughout the month. Committed to data privacy, Better Replay adheres to GDPR guidelines, as unidentified sessions remain anonymous, allowing for lawful recording for session replay purposes. This way, you can maximize the benefits of user insights without compromising on privacy standards.

Description

Capture videos of user sessions to effortlessly replicate JavaScript errors without needing to request information from the end user. Explore a demonstration in our online sandbox. RootCause equips you with an extensive array of tools to effectively monitor and replicate errors in websites and applications. With the integrated recording feature, you’ll have a precise account of user actions. Once an error is recorded, simply navigate to the web-based Replay Studio to replay the session and recreate the error with just one click. This functionality eliminates the need to sift through call stacks or extensive logs to track down bugs. Additionally, by utilizing the Feedback button, you can gather user reports regarding visual, usability, or rendering issues, enhancing your ability to improve the user experience. This comprehensive approach not only streamlines error management but also strengthens communication with users regarding potential issues.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$999 per month
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Better Replay

Website

www.better-replay.com

Vendor Details

Company Name

Bryntum

Founded

2009

Country

Sweden

Website

therootcause.io

Product Features

Session Replay

Eye Tracking No 
Form Analytics No 
Heatmaps No 
Mouse Tracking No 
Optimization Tools No 
Session Recording No 
Surveys No 
User Experience Analysis No 
User Feedback No 
Visitor Segmentation No 

Product Features

Application Performance Monitoring (APM)

Baseline Manager Yes 
Diagnostic Tools Yes 
Full Transaction Diagnostics Yes 
Performance Control Yes 
Resource Management Yes 
Root-Cause Diagnosis Yes 
Server Performance Yes 
Trace Individual Transactions Yes 

Alternatives

Alternatives

FlowLens Reviews

FlowLens

Magentic AI