Average Ratings 1 Rating
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Description
BBB offers a variety of educational materials and programs aimed at empowering and safeguarding consumers in their marketplace experiences. The organization is eager to support you in overcoming any challenges you may face in the marketplace. Whether you need assistance with filing a complaint, sharing a review, reporting misleading advertisements, or alerting others about a scam, you have come to the right place for help.
For businesses: In an environment filled with numerous companies competing for customer attention, obtaining BBB Accreditation instills assurance in consumers that they are engaging with a reputable and thoroughly vetted business. By applying for BBB Accreditation, you can demonstrate to potential customers that your company prioritizes honesty and integrity in its operations. Achieving this accreditation will ensure your business is recognized as a BBB Accredited Business, which enhances your visibility among consumers seeking reliable companies. With the BBB Accreditation Seal, over 400,000 businesses across North America gain added credibility, showcasing their commitment to upholding the BBB Standards for Trust and helping to build customer confidence while distinguishing themselves from competitors. Ultimately, this distinction not only enhances your reputation but also fosters long-term relationships with customers who value trustworthiness.
Description
Oversee every stage of your customers' journey—from your brand's mission and service delivery to their overall satisfaction—to achieve your business goals and aspire to even greater heights. Implement an intuitive and mobile-friendly review system that captures real-time customer satisfaction across all digital platforms. Link immediate customer feedback data to business results, allowing for informed modifications either by shift or on a larger scale. Gain comprehensive, live insights into your brand's performance across various venues to evaluate its influence on Net Promoter Score (NPS) and customer satisfaction, enabling targeted enhancements where it matters most for your experience management and financial success. Collaborate across teams, from Marketing to General Management, to delegate tasks, address complaints, share important visuals, and ensure every interaction is resolved effectively. Dive deep to discover the underlying reasons for customer satisfaction, revealing the motivation behind each score and paving the way for continuous improvement. By understanding these insights, businesses can proactively enhance their strategies and foster stronger customer relationships.
API Access
Has API
API Access
Has API
Integrations
Casa
Nearby Now
Olo
Trustworthy
Vita Mojo
WiserNotify
Wombot
Zembra
me&u
Integrations
Casa
Nearby Now
Olo
Trustworthy
Vita Mojo
WiserNotify
Wombot
Zembra
me&u
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Better Business Bureau
Founded
1912
Country
United States
Website
www.bbb.org
Vendor Details
Company Name
Yumpingo
Country
United States
Website
www.yumpingo.com
Product Features
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label
Product Features
Experience Management
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label