Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Whether through SMS, WhatsApp, QR codes, or tablet-based interactions, we offer a comprehensive suite of options. Our services grant exceptional adaptability for both patients and staff to communicate at any time and from any location. We prioritize understanding the needs of your patients, which is why our engagement solutions, both physical and digital, can be tailored to support numerous regional and international languages. BestDoc can be configured to meet your specific requirements: whether you need a stand-alone solution that is not integrated or one that connects seamlessly with your Health Information System (HIS), and whether you are looking to implement it in a few departments or across the entire hospital. Hospitals, regardless of their size, rely on BestDoc to enhance patient experiences and establish new standards in healthcare delivery. Our patient-focused solutions are widely adopted throughout India and also extend their reach to the UAE, providing a global touch to local healthcare needs. By choosing BestDoc, you are ensuring that your institution remains on the cutting edge of patient engagement and satisfaction.
Description
The Patient Experience Platform serves as a targeted survey tool tailored to specific specialties, enabling practices to gather feedback directly from patients and offering trustworthy insights regarding their experiences. By presenting this information on an easy-to-use dashboard, it allows practices to gain a comprehensive understanding of their operations from the viewpoint of their patients. These valuable insights empower practices to enhance their performance, boost patient loyalty, and ultimately increase revenue. This five-star reputation management tool also promotes transparency regarding the quality of care provided by your team, assisting in converting website visitors into actual patients. Additionally, it includes free-text comments that enrich the feedback received, providing further context and nuance to patient opinions. With real-time, actionable metrics, practices can swiftly implement changes based on insights gained. The platform also offers benchmarking by location and physician, measuring the performance of physicians and office staff alike. Overall, it significantly enhances your value proposition, which can be a critical factor in negotiations with payers while simultaneously fostering a culture of continuous improvement. In doing so, it not only elevates patient satisfaction but also strengthens the overall quality of care delivered.
API Access
Has API
No
API Access
Has API
No
Integrations
Augnito
Yes
Ezetap
Yes
Insta
Yes
Manorama
Yes
Miracle HIS
Yes
Pine Labs
Yes
Razorpay
Yes
WhatsApp
Yes
Integrations
Augnito
No
Ezetap
No
Insta
No
Manorama
No
Miracle HIS
No
Pine Labs
No
Razorpay
No
WhatsApp
No
Pricing Details
Free
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
BestDoc
Founded
2016
Country
India
Website
www.bestdocapp.com
Vendor Details
Company Name
SE Healthcare
Country
United States
Website
www.sehealthcarequalityconsulting.com/solutions/the-patient-experience-platform/
Product Features
Patient Engagement
Appointment Scheduling
No
Care Planning
No
Collaboration
No
Messaging
No
Mobile Access
No
Patient Education
No
Patient Portal
No
Personal Health Record
No
Progress Tracking
No
Self Management
No
Patient Scheduling
Analytics/Reporting
No
Approval Process Control
No
HIPAA Compliant
No
Mobile Access
No
Notifications/Alerts
No
Online Scheduling
No
Patient Communications
No
Patient Intake
No
Patient Portal
No
Patient Records Management
No
Payment Processing
No
Reminders
No
SMS Messaging
No
Product Features
Patient Engagement
Appointment Scheduling
No
Care Planning
No
Collaboration
No
Messaging
No
Mobile Access
No
Patient Education
No
Patient Portal
No
Personal Health Record
No
Progress Tracking
No
Self Management
No