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Description
When setting up Benson in a new hotel, simply input a handful of essential details and you'll be all set! If you are transitioning from an existing hotel property management system, we will assist you with a comprehensive, step-by-step process for the switch. Moreover, since it operates in the cloud, there's no need for additional investment in new hardware. Revitalize your back office by minimizing paperwork and evaluating data according to your specific requirements. Benson provides you with critical business insights, showcasing only the essential information about your hotel in a clear and concise manner. You can easily generate bills, apply charges, and swiftly move on to your next task. With reduced administrative duties, your front desk staff will be able to dedicate more time to the aspects that truly matter. Additionally, you can create dynamic rates to fill unexpected vacancies, offer exclusive discounts to repeat guests, and monitor performance across your OTAs and travel agents. Furthermore, you can effortlessly send booking confirmations directly from the system without the hassle of composing an email manually. This streamlined approach not only enhances efficiency but also significantly improves the overall guest experience.
Description
Efficiently deliver timely, relevant, and tailored email marketing campaigns that grab the attention of your hotel guests. Rapidly announce all hotel promotions, discounts, special offers, and other one-time communications using our user-friendly solution. With our drag-and-drop email editor, you can effortlessly craft stunning, responsive emails for your hotel. Enhance every email with a personal touch through dynamic content, merge tags, segmentation, and automated triggers. Address both positive and negative hotel reviews swiftly and efficiently within the platform. Utilize the ticketing system to report service issues to the appropriate team or department. Evaluate your hotel's performance in comparison to competitors by analyzing online review rankings. Consolidate your hotel's social media accounts in one centralized location to monitor engagement, share updates, track insights, and much more. This comprehensive approach not only streamlines your communication efforts but also enhances guest relationships and drives overall satisfaction.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Blotout
No
Booking.com
No
BrightSide
No
FairPlanner
No
IDeaS G3 RMS
No
Integrate.io
No
Juyo Analytics
No
Meltano
No
Mosaic by MethodWorx
No
Playable
No
Integrations
Blotout
Yes
Booking.com
Yes
BrightSide
Yes
FairPlanner
Yes
IDeaS G3 RMS
Yes
Integrate.io
Yes
Juyo Analytics
Yes
Meltano
Yes
Mosaic by MethodWorx
Yes
Playable
Yes
Pricing Details
$65 per month
Plus $6.5 per room per month
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Benson Software
Founded
2016
Country
United Kingdom
Website
bensonsoftware.com
Vendor Details
Company Name
Revinate
Founded
2009
Country
United States
Website
www.revinate.com
Product Features
Hospitality Property Management
Built-in Accounting
Yes
CRM
Yes
Catering
Yes
Employee Management
Yes
Extended Stay
Yes
Front Office Management
Yes
GDS / OTA Integration
Yes
Group Management
No
Guest Experience (GEM)
Yes
Housekeeping Management
Yes
Loyalty Program
Yes
Maintenance Management
No
Marketing Automation
Yes
Marketing Management
Yes
Multi-Property
No
Online Booking
Yes
Point of Sale (POS)
No
Reservations Management
Yes
Reviews Management
No
Single Property
No
Vacation Rental
No
Product Features
Hospitality Property Management
Built-in Accounting
Yes
CRM
Yes
Catering
No
Employee Management
No
Extended Stay
Yes
Front Office Management
No
GDS / OTA Integration
No
Group Management
No
Guest Experience (GEM)
Yes
Housekeeping Management
No
Loyalty Program
Yes
Maintenance Management
No
Marketing Automation
Yes
Marketing Management
Yes
Multi-Property
Yes
Online Booking
No
Point of Sale (POS)
No
Reservations Management
No
Reviews Management
Yes
Single Property
Yes
Vacation Rental
No
