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Average Ratings 4 Ratings

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support

Description

Servarus Systems offers a range of benefits administration services through our innovative Benelink Connect platform. By utilizing integrated administrative solutions, Human Resource professionals can shift their focus towards nurturing their "Human Capital" rather than being bogged down by administrative responsibilities. Our comprehensive offerings include communication services, enrollment assistance via our call center, premium billing and collection, COBRA administration, carrier EDI interface setup, management and validation, as well as dependent verification plan inquiries and issue resolution. For brokers, our benefits administration services combined with the Benelink Connect platform present a compelling competitive advantage. We collaborate with brokers to facilitate their business growth and enhance client retention. Additionally, our system features a web-based electronic enrollment and eligibility management tool that streamlines the entire process. Ultimately, our goal is to empower both HR teams and brokers with effective solutions that simplify benefits management.

Description

Service for managing dependent eligibility Secova's Dependent eligibility verification audit ensures employees are able to understand why a dependent may not be eligible and explains the process every step of it. This helps to maintain employee goodwill. Features - Reduce compliance risk according to ERISA & DOL guidelines Guaranteed Organization Savings of 6-10% following audit cost SSAE-18 Type II certification is only held by our competitors. Secova goes one step further with an ISO - 27001 credential. - Live-answer telephone centres with IVR and 24x7capabilities. Access to assistance is made possible by our Participant Advocacy Services, and Multilingual Support. - We treat each client as an individual entity by designing, branding and implementing custom solutions that reflect the company culture - We have extensive experience with clients with audit populations from 1,000 to more than 180,000 dependents.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Servarus Systems

Country

United States

Website

www.servarussystems.com

Vendor Details

Company Name

Secova

Founded

1989

Country

USA

Website

secova.com

Product Features

Benefits Administration

COBRA Administration Yes 
Claims Management No 
Deduction Management No 
Disability Insurance Administration No 
Employee Benefits Administration Yes 
FMLA Administration No 
FSA Administration No 
Flexible Spending Accounts No 
For Brokers No 
For Employers No 
HIPAA Compliant Yes 
Health Insurance Administration No 
Life Insurance Administration No 
Online Benefits Enrollment No 
Premium Billing No 
Provider Management No 
Retiree Administration No 
Retirement Plan Management No 

Product Features

Benefits Administration

COBRA Administration Yes 
Claims Management Yes 
Deduction Management No 
Disability Insurance Administration Yes 
Employee Benefits Administration Yes 
FMLA Administration Yes 
FSA Administration Yes 
Flexible Spending Accounts No 
For Brokers Yes 
For Employers Yes 
HIPAA Compliant Yes 
Health Insurance Administration Yes 
Life Insurance Administration Yes 
Online Benefits Enrollment Yes 
Premium Billing No 
Provider Management No 
Retiree Administration Yes 
Retirement Plan Management Yes 

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