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features
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Description

Benchmark EHR, a customizable system, is designed to save time for clinicians and improve patient care. It has configurable workflows and real-time coding suggestions. Clinicians can dictate progress notes and update patient records automatically during appointments. Patients can access lab results, refill medications, message providers, check appointment, complete forms online and more through the user-friendly portal. Benchmark Solutions is a one-stop solution for healthcare practices, combining Benchmark EHR, Benchmark PM, and Benchmark RCM. Benchmark Solutions is a comprehensive set of electronic tools that can be used to streamline internal operations, increase revenue and improve the patient experience. The Benchmark Solutions suite is modular, so each piece can be easily integrated with existing technologies.

Description

ZEISS VisioGen is an ophthalmology-focused patient communication platform that combines artificial intelligence with mandatory human review. Patients submit inquiries through the practice's website, giving staff a centralized and structured way to manage incoming questions. The system uses AI to prepare draft responses based on the patient's inquiry and predefined clinical communication standards. A licensed optometrist then reviews every response before it is delivered to the patient. This verification process is designed to improve consistency and speed while maintaining professional oversight throughout the communication workflow. ZEISS VisioGen supports automated patient messaging, secure website integration, inquiry organization, reporting, and workflow analytics. The platform is focused on communication rather than diagnosis, and patients who require medical advice or treatment guidance are directed to their healthcare provider. Its HIPAA-compliant communication framework is intended to support privacy and security requirements associated with patient interactions. ZEISS VisioGen helps ophthalmology practices create a more responsive patient experience without relying on a fully autonomous healthcare chatbot.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Benchmark PM Yes 
EHRAccess Yes 

Integrations

Benchmark PM No 
EHRAccess No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Benchmark Solutions

Founded

1978

Country

United States

Website

benchmarksystems.com

Vendor Details

Company Name

ZEISS

Founded

1846

Country

Germany

Website

www.zeiss.com/meditec/en/products/digital-solutions/visiogen/product.html

Product Features

Chiropractic

Appointment Management No 
Billing & Invoicing No 
Claims Management No 
EHR Certified Yes 
Outcome Assessments Yes 
Patient Account Management Yes 
Patient Records Yes 
SOAP Notes No 

Dermatology

Claims Management No 
EMR / EHR Yes 
HIPAA Compliant Yes 
Image Management Yes 
Inventory Management No 
Patient Portal Yes 
Progress Notes Yes 
Scheduling No 
Treatment Plans Yes 

e-Prescribing

Clinical Alerts Yes 
Drug Reference Database Yes 
EPCS Yes 
Electronic Prior Authorization Yes 
Formulary Management Yes 
Medication History Yes 
Prescription Cancellation Yes 
Prescription Renewals Yes 
Refill Management Yes 

Electronic Medical Records (EMR)

Appointment Management Yes 
Charting Yes 
Compliance Tracking Yes 
E-Prescribing Yes 
E/M Coding Yes 
HIPAA Compliant Yes 
Handwriting Recognition No 
Integrated Telehealth Yes 
MIPS Certified Yes 
Meaningful Use Certified Yes 
ONC-ATCB Certified Yes 
Patient Portal Yes 
Self Service Portal Yes 
Voice Recognition Yes 

Occupational Therapy

Assessment Management Yes 
Billing & Invoicing No 
Care Plan Management Yes 
Insurance Management No 
Patient Records Yes 
Patient Registration No 
Patient Scheduling No 
Practice Management No 
Progress Tracking Yes 

Pediatric

Admissions Management No 
Billing & Invoicing No 
Charge Capture Yes 
Clinical Notes Yes 
Code Processing Yes 
Custom Bundles No 
Electronic Health Record Yes 
HIPAA Compliant Yes 
Practice Management No 
SMS Messaging No 
Scheduling No 
Vaccine Management Yes 

Physical Therapy

Activity Monitoring No 
Appointment Management No 
Assessments Yes 
Billing & Invoicing No 
Exercise Management No 
Insurance Management No 
Multi-Location Yes 
Patient Records Yes 
Practice Management No 
Progress Notes Yes 
Treatment Plans Yes 

Plastic Surgery

Appointment Management No 
Before & After Pictures Yes 
Claims Management No 
Inventory Management No 
Patient Billing No 
Patient Flow Management Yes 
Patient Portal No 
Patient Records Management Yes 
Scheduling No 

Podiatry

Appointment Management No 
Patient Records Yes 

Radiology

Audit Trail No 
Billing & Invoicing No 
Claims Management No 
EDI Yes 
EMR HL7 Bridge Yes 
Image Fusion No 
PACS Integration No 
Patient Scheduling No 
Scanning Input No 
Teleradiology No 
Wait List Management No 

Speech Therapy

Assessment Management Yes 
Billing & Invoicing No 
Care Plan Management Yes 
Insurance Management No 
Patient Scheduling No 
Progress Tracking Yes 
SOAP Notes No 

Telemedicine

Appointment Reminders No 
Appointment Scheduling No 
Chat / Messaging No 
E-Prescribing Yes 
For Medical Purposes Yes 
HIPAA Compliant Yes 
Multi-Provider Practice Yes 
Online Forms No 
Patient Queue Management No 
Practice Management No 
Remote Treatment Plans No 
Teleradiology No 
Video Conferencing Yes 

Product Features

Optometry

Appointment Management No 
Insurance Management No 
Inventory Management No 
Patient Records No 
Recall Tracking No 

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