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Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Belvak serves as a comprehensive business operations platform tailored for service companies that have a workforce ranging from 5 to 50 employees, including IT agencies, managed service providers (MSPs), consultancies, contractors, and creative firms. This platform integrates the sales process, service delivery, and revenue management into a single system, allowing businesses to monitor their cash flow and profit margins in real-time rather than waiting until the end of the month. It features numerous modules such as Proposals, Invoicing and Payments, Project Management, Project Archive, Maintenance Contracts, Employee Management, Time Tracking, Recruitment, Client Management, Analytics and Reporting, and an AI assistant that provides insights based on your data. With the ability to invoice in over 50 currencies and utilize 12 customizable templates, users can also automate recurring billing and maintenance contracts, monitor billable hours against project margins, and handle hiring and payroll processes without needing additional tools. Belvak integrates seamlessly with popular applications like Stripe, Slack, QuickBooks, and Zapier, and offers a REST API along with webhooks for further connectivity. The platform is free for a single user without requiring a credit card, with the Professional plan available at $49 per month for up to 5 users, and an additional $8 charged for each extra user thereafter. In summary, Belvak not only simplifies business operations but also enhances efficiency through its integrated features, making it a valuable asset for service-oriented companies.

Description

ShieldPSA is a Professional Services Automation (PSA) solution tailored for Managed Service Providers (MSPs) and IT service teams, unifying crucial service management and business operations within a single interface. This platform streamlines the handling of customer inquiries, support tickets, service level agreements (SLAs), project management, contract oversight, time logging, billing processes, and comprehensive reporting. By offering tools that cover the entire service lifecycle—from the initial intake and prioritization of service requests to their resolution, alongside time tracking, contract handling, and invoicing—ShieldPSA ensures a seamless experience. Furthermore, it features automation of workflows, service catalogs, management of customer and contact details, insightful reporting, a client portal, and various integrations to enhance daily operations for MSPs. With a focus on helping MSPs consolidate their service functions, the platform enhances visibility into both technician and customer interactions, standardizes workflows, and optimizes the management of recurring services for greater efficiency. Additionally, ShieldPSA is available as a free PSA platform, with optional professional services designed to support advanced needs and further enhance productivity. This combination of features makes it an invaluable tool for teams striving to improve operational effectiveness and customer satisfaction.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

QuickBooks Online Yes 
Slack Yes 
Stripe Yes 
Zapier Yes 

Integrations

QuickBooks Online No 
Slack No 
Stripe No 
Zapier No 

Pricing Details

$49/month for 5 users
Free plan available (no credit card required). Professional plan: $49/month including 5 users, then $8/month per additional user. Annual billing: $468/year including 5 users, then $72/year per additional user. All features included in the Professional plan - no per-module pricing.
Free Trial No 
Free Version Yes 

Pricing Details

$0
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Belvak

Founded

2024

Country

Lebanon

Website

belvak.com

Vendor Details

Company Name

Vembu Technologies

Country

United States

Website

www.bdrshield.com

Product Features

Professional Services Automation

Billing & Invoicing Yes 
CRM Yes 
Client Portal No 
Collaboration Tools No 
Document Management No 
Portfolio Management No 
Project Management Yes 
Proposal Generation Yes 
Quote Management Yes 
Resource Management No 
Time & Expense Tracking Yes 

Product Features

MSP

Backup Management No 
Billing & Invoicing No 
CRM No 
Dashboard No 
Help Desk No 
Issue Management No 
Live Chat No 
Patch Management No 
Privileged Access Management (PAM) No 
Project Management No 
Remote Access No 
Remote Systems Monitoring No 
Scheduling No 

Professional Services Automation

Billing & Invoicing No 
CRM No 
Client Portal No 
Collaboration Tools No 
Document Management No 
Portfolio Management No 
Project Management No 
Proposal Generation No 
Quote Management No 
Resource Management No 
Time & Expense Tracking No 

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