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Average Ratings 0 Ratings
Description
Belvak serves as a comprehensive business operations platform tailored for service companies that have a workforce ranging from 5 to 50 employees, including IT agencies, managed service providers (MSPs), consultancies, contractors, and creative firms.
This platform integrates the sales process, service delivery, and revenue management into a single system, allowing businesses to monitor their cash flow and profit margins in real-time rather than waiting until the end of the month.
It features numerous modules such as Proposals, Invoicing and Payments, Project Management, Project Archive, Maintenance Contracts, Employee Management, Time Tracking, Recruitment, Client Management, Analytics and Reporting, and an AI assistant that provides insights based on your data.
With the ability to invoice in over 50 currencies and utilize 12 customizable templates, users can also automate recurring billing and maintenance contracts, monitor billable hours against project margins, and handle hiring and payroll processes without needing additional tools.
Belvak integrates seamlessly with popular applications like Stripe, Slack, QuickBooks, and Zapier, and offers a REST API along with webhooks for further connectivity.
The platform is free for a single user without requiring a credit card, with the Professional plan available at $49 per month for up to 5 users, and an additional $8 charged for each extra user thereafter.
In summary, Belvak not only simplifies business operations but also enhances efficiency through its integrated features, making it a valuable asset for service-oriented companies.
Description
ShieldPSA is a Professional Services Automation (PSA) solution tailored for Managed Service Providers (MSPs) and IT service teams, unifying crucial service management and business operations within a single interface. This platform streamlines the handling of customer inquiries, support tickets, service level agreements (SLAs), project management, contract oversight, time logging, billing processes, and comprehensive reporting.
By offering tools that cover the entire service lifecycle—from the initial intake and prioritization of service requests to their resolution, alongside time tracking, contract handling, and invoicing—ShieldPSA ensures a seamless experience. Furthermore, it features automation of workflows, service catalogs, management of customer and contact details, insightful reporting, a client portal, and various integrations to enhance daily operations for MSPs.
With a focus on helping MSPs consolidate their service functions, the platform enhances visibility into both technician and customer interactions, standardizes workflows, and optimizes the management of recurring services for greater efficiency. Additionally, ShieldPSA is available as a free PSA platform, with optional professional services designed to support advanced needs and further enhance productivity. This combination of features makes it an invaluable tool for teams striving to improve operational effectiveness and customer satisfaction.
API Access
Has API
Yes
API Access
Has API
No
Integrations
QuickBooks Online
No
Slack
No
Stripe
No
Zapier
No
Pricing Details
$49/month for 5 users
Free plan available (no credit card required). Professional plan: $49/month including 5 users, then $8/month per additional user. Annual billing: $468/year including 5 users, then $72/year per additional user. All features included in the Professional plan - no per-module pricing.
Free Trial
No
Free Version
Yes
Pricing Details
$0
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Belvak
Founded
2024
Country
Lebanon
Website
belvak.com
Vendor Details
Company Name
Vembu Technologies
Country
United States
Website
www.bdrshield.com
Product Features
Professional Services Automation
Billing & Invoicing
Yes
CRM
Yes
Client Portal
No
Collaboration Tools
No
Document Management
No
Portfolio Management
No
Project Management
Yes
Proposal Generation
Yes
Quote Management
Yes
Resource Management
No
Time & Expense Tracking
Yes
Product Features
MSP
Backup Management
No
Billing & Invoicing
No
CRM
No
Dashboard
No
Help Desk
No
Issue Management
No
Live Chat
No
Patch Management
No
Privileged Access Management (PAM)
No
Project Management
No
Remote Access
No
Remote Systems Monitoring
No
Scheduling
No
Professional Services Automation
Billing & Invoicing
No
CRM
No
Client Portal
No
Collaboration Tools
No
Document Management
No
Portfolio Management
No
Project Management
No
Proposal Generation
No
Quote Management
No
Resource Management
No
Time & Expense Tracking
No