Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Belva can be programmed to make outbound calls based on any goal, intent, or script you provide. Do you need to schedule a doctor's visit or make a restaurant reservation? Perhaps you'd like to order takeout or check your account balance? The options are virtually limitless. Belva adheres to your tailored scripts and conversational pathways to achieve almost any calling goal. A standout feature of Belva is her skill in efficiently navigating phone menus, which includes waiting on hold when necessary. When she faces hold music or messages, Belva remains patiently on the line until a representative is available, demonstrating her commitment. She can endure multiple rounds of menus, prompts, and waiting times to connect you to the correct department or individual, significantly reducing your stress and saving time. Furthermore, Belva boasts impressive memory and recall capabilities, allowing her to remember important information throughout the duration of the call, ensuring a smooth communication experience. By utilizing Belva, you can streamline your communication tasks with ease and efficiency.
Description
We are committed to providing Restaurant Chains with the best technology resources. This is essential to streamline operations and meet growing customer demands. Our Supervisor Module will help you identify opportunities to improve customer service and keep you informed about your business processes. You can take full control of your business operations through monitoring your agents, inventory, analytics, and more. The system can be tailored to your specific needs. Our sophisticated phone router reduces wait times and improves customer service. Calls can be sorted, managed and distributed to an agent. All features are customizable. Our VoIP Softphone software allows you to replicate the functionality of your desk phone right on your screen. It includes all the necessary features, including call transfer, hold, multiple lines, voicemail, and call transfer. The server allows you to manage your team's communications easily.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Aloha Cloud by NCR Voyix
No
Oracle MICROS POS
No
Simphony POS
No
Integrations
Aloha Cloud by NCR Voyix
Yes
Oracle MICROS POS
Yes
Simphony POS
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$45 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Belva
Website
www.belva.ai/
Vendor Details
Company Name
CCDEx Technologies
Founded
2011
Country
United States
Website
www.call2kitchen.com
Product Features
Product Features
Call Center
Blended Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Scripting
Yes
Campaign Management
Yes
Database
No
Escalation Management
No
IVR / Voice Recognition
No
Inbound Call Center
Yes
Manual Dialer
Yes
Outbound Call Center
Yes
Predictive Dialer
No
Progressive Dialer
Yes
Queue Management
Yes
Real-time Chat
Yes
Reporting/Analytics
Yes