Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Belva can be programmed to make outbound calls based on any goal, intent, or script you provide. Do you need to schedule a doctor's visit or make a restaurant reservation? Perhaps you'd like to order takeout or check your account balance? The options are virtually limitless. Belva adheres to your tailored scripts and conversational pathways to achieve almost any calling goal. A standout feature of Belva is her skill in efficiently navigating phone menus, which includes waiting on hold when necessary. When she faces hold music or messages, Belva remains patiently on the line until a representative is available, demonstrating her commitment. She can endure multiple rounds of menus, prompts, and waiting times to connect you to the correct department or individual, significantly reducing your stress and saving time. Furthermore, Belva boasts impressive memory and recall capabilities, allowing her to remember important information throughout the duration of the call, ensuring a smooth communication experience. By utilizing Belva, you can streamline your communication tasks with ease and efficiency.

Description

We are committed to providing Restaurant Chains with the best technology resources. This is essential to streamline operations and meet growing customer demands. Our Supervisor Module will help you identify opportunities to improve customer service and keep you informed about your business processes. You can take full control of your business operations through monitoring your agents, inventory, analytics, and more. The system can be tailored to your specific needs. Our sophisticated phone router reduces wait times and improves customer service. Calls can be sorted, managed and distributed to an agent. All features are customizable. Our VoIP Softphone software allows you to replicate the functionality of your desk phone right on your screen. It includes all the necessary features, including call transfer, hold, multiple lines, voicemail, and call transfer. The server allows you to manage your team's communications easily.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Aloha Cloud by NCR Voyix No 
Oracle MICROS POS No 
Simphony POS No 

Integrations

Aloha Cloud by NCR Voyix Yes 
Oracle MICROS POS Yes 
Simphony POS Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$45 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Belva

Website

www.belva.ai/

Vendor Details

Company Name

CCDEx Technologies

Founded

2011

Country

United States

Website

www.call2kitchen.com

Product Features

Product Features

Call Center

Blended Call Center Yes 
Call Logging Yes 
Call Recording Yes 
Call Scripting Yes 
Campaign Management Yes 
Database No 
Escalation Management No 
IVR / Voice Recognition No 
Inbound Call Center Yes 
Manual Dialer Yes 
Outbound Call Center Yes 
Predictive Dialer No 
Progressive Dialer Yes 
Queue Management Yes 
Real-time Chat Yes 
Reporting/Analytics Yes 

Alternatives

Alternatives

Bria Reviews

Bria

CounterPath