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Description

BeHeard is a modern AI-powered research platform designed to replace traditional surveys with conversational insights. It enables marketing teams to gather deep customer and market feedback across awareness, consideration, decision, and retention stages. BeHeard’s AI conducts dynamic interviews that adapt in real time, uncovering motivations and context behind every answer. The platform delivers insights faster than traditional research while producing ready-to-use marketing assets. Teams can use BeHeard to validate messaging, test concepts, analyze churn, and optimize conversions. AI-powered analysis highlights themes and narratives instead of surface-level metrics. BeHeard also transforms research findings into branded stories and campaign-ready content. With access to millions of respondents or first-party audiences, research becomes effortless and scalable. The result is faster insights, stronger messaging, and higher conversion impact.

Description

You can improve your priorities by using a feedback portal, research repository and meeting recording. Our vision is to accelerate innovation globally by creating a new standard for product discovery. We help our customers build great products by using feedback, interviews, sales, support and support.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

No images available

Screenshots View All

Integrations

Google Meet No 
Intercom No 
Linear No 
Slack No 
Zapier No 
Zoom No 
viaSocket No 

Integrations

Google Meet Yes 
Intercom Yes 
Linear Yes 
Slack Yes 
Zapier Yes 
Zoom Yes 
viaSocket Yes 

Pricing Details

$3000/month
Free Trial No 
Free Version No 

Pricing Details

Free
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

BeHeard Labs

Founded

2024

Country

United States

Website

www.gobeheard.com

Vendor Details

Company Name

Productlane

Country

Germany

Website

productlane.com

Product Features

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

Market Research

Benchmarking No 
Compensation Management No 
Data Management No 
Email / Online No 
Face-to-Face No 
Panel Management No 
Paper-Based No 
Phone-Based No 
Sample Management No 
Statistical Analysis No 
Survey Management No 

Survey

Custom Survey URLs No 
Data Analysis Tools No 
Email Marketing No 
Mobile Survey No 
Offline Response Collection No 
Paper Survey No 
Question Branching No 
Question Library No 
Site Intercept Survey No 
Skip Logic No 
Supports Audio / Images / Video No 

Product Features

Call Recording

Archiving Yes 
Call Sharing Yes 
Distributed Call Recording No 
Event Triggered Recording No 
File Transfer No 
Instant Retrieval Yes 
On-Demand Recording No 
Recording Bookmarking No 
Scheduled Recording No 
Screen Activity Recording No 
Video Call Recording Yes 

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports Yes 
Community Feedback Tools Yes 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback Yes 
Visual Feedback Tools No 
Voice of the Customer (VoC) Yes 
Website Feedback No 

Alternatives

Alternatives