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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Introducing the future of behavioral authentication, the BehavioSec platform is utilized by Fortune 2000 companies worldwide, employing deep authentication techniques to continuously confirm user identities with minimal hassle and an impressive accuracy rate exceeding 99%, even amid millions of users and billions of transactions. Despite organizations pouring substantial resources into defense mechanisms, account takeovers continue to pose a serious threat. Compounding the issue, numerous costly business obstacles, such as manual fraud detection and the loss of customers due to friction, arise from these unsuccessful protective measures. BehavioSec effectively combats account takeovers through its innovative deep authentication method, which leverages behavioral biometrics for verification. This approach seamlessly verifies the individual behind a digital identity without introducing any friction, enabling businesses to fend off fraudsters while significantly lowering expenses. Furthermore, BehavioSec tackles new account fraud through advanced population profiling, harnessing the power of Behavioral Biometrics for enhanced security measures. With these cutting-edge solutions, organizations can not only safeguard their assets but also improve overall operational efficiency.

Description

Fraud within contact centers constitutes a massive financial issue, amounting to billions of dollars annually. Alarmingly, only one in 770 fraudulent calls manages to reach agents, highlighting a significant challenge. This creates a constant struggle between fraudsters and call center representatives as they strive to outwit one another. In the Interactive Voice Response (IVR) system, about one in 390 accessed accounts falls prey to fraudulent attacks. The repercussions of such fraud not only affect a company’s financial standing but also influence customer satisfaction and overall brand reputation. Pindrop® offers a comprehensive, multifactor, real-time solution to combat fraud, assessing calls made to the contact center by examining various factors including voice, device, and behavior, which enables the detection of up to 80% of phone channel fraud, forecasts potential fraud risks up to 60 days ahead, and provides an extensive view of cross-channel fraud. By assessing call and account risk within the IVR, businesses can effectively thwart data breaches, account takeovers, and fraud across multiple channels. Moreover, organizations can receive immediate alerts about the risk associated with each call, equipping agents with real-time information to identify and manage potentially fraudulent interactions more effectively.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Amazon Connect No 
Amazon Web Services (AWS) No 
ForgeRock Yes 
Genesys Cloud CX No 
GigaSECURE No 
Gigamon No 
InteractionSync No 
Kount Yes 
NICE Actimize X-Sight Yes 
OneSpan Authentication Servers Yes 
OneSpan Identity Verification Yes 
Ping Identity Yes 
Verizon Cloud No 

Integrations

Amazon Connect Yes 
Amazon Web Services (AWS) Yes 
ForgeRock No 
Genesys Cloud CX Yes 
GigaSECURE Yes 
Gigamon Yes 
InteractionSync Yes 
Kount No 
NICE Actimize X-Sight No 
OneSpan Authentication Servers No 
OneSpan Identity Verification No 
Ping Identity No 
Verizon Cloud Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

BehavioSec

Founded

2008

Country

United States

Website

www.behaviosec.com

Vendor Details

Company Name

Pindrop

Founded

2011

Country

United States

Website

www.pindrop.com/solutions/anti-fraud/

Product Features

Authentication

Biometric No 
Credential Management No 
Knowledge-Based Authentication No 
Mobile Authentication No 
Multifactor Authentication No 
Out-of-Band Authentication No 
Policy Management No 
Self Service Portal No 
Single Sign On No 
Social Sign On No 

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