Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Introducing the future of behavioral authentication, the BehavioSec platform is utilized by Fortune 2000 companies worldwide, employing deep authentication techniques to continuously confirm user identities with minimal hassle and an impressive accuracy rate exceeding 99%, even amid millions of users and billions of transactions. Despite organizations pouring substantial resources into defense mechanisms, account takeovers continue to pose a serious threat. Compounding the issue, numerous costly business obstacles, such as manual fraud detection and the loss of customers due to friction, arise from these unsuccessful protective measures. BehavioSec effectively combats account takeovers through its innovative deep authentication method, which leverages behavioral biometrics for verification. This approach seamlessly verifies the individual behind a digital identity without introducing any friction, enabling businesses to fend off fraudsters while significantly lowering expenses. Furthermore, BehavioSec tackles new account fraud through advanced population profiling, harnessing the power of Behavioral Biometrics for enhanced security measures. With these cutting-edge solutions, organizations can not only safeguard their assets but also improve overall operational efficiency.
Description
Fraud within contact centers constitutes a massive financial issue, amounting to billions of dollars annually. Alarmingly, only one in 770 fraudulent calls manages to reach agents, highlighting a significant challenge. This creates a constant struggle between fraudsters and call center representatives as they strive to outwit one another. In the Interactive Voice Response (IVR) system, about one in 390 accessed accounts falls prey to fraudulent attacks. The repercussions of such fraud not only affect a company’s financial standing but also influence customer satisfaction and overall brand reputation. Pindrop® offers a comprehensive, multifactor, real-time solution to combat fraud, assessing calls made to the contact center by examining various factors including voice, device, and behavior, which enables the detection of up to 80% of phone channel fraud, forecasts potential fraud risks up to 60 days ahead, and provides an extensive view of cross-channel fraud. By assessing call and account risk within the IVR, businesses can effectively thwart data breaches, account takeovers, and fraud across multiple channels. Moreover, organizations can receive immediate alerts about the risk associated with each call, equipping agents with real-time information to identify and manage potentially fraudulent interactions more effectively.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Amazon Connect
No
Amazon Web Services (AWS)
No
ForgeRock
Yes
Genesys Cloud CX
No
GigaSECURE
No
Gigamon
No
InteractionSync
No
Kount
Yes
NICE Actimize X-Sight
Yes
OneSpan Authentication Servers
Yes
Integrations
Amazon Connect
Yes
Amazon Web Services (AWS)
Yes
ForgeRock
No
Genesys Cloud CX
Yes
GigaSECURE
Yes
Gigamon
Yes
InteractionSync
Yes
Kount
No
NICE Actimize X-Sight
No
OneSpan Authentication Servers
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
BehavioSec
Founded
2008
Country
United States
Website
www.behaviosec.com
Vendor Details
Company Name
Pindrop
Founded
2011
Country
United States
Website
www.pindrop.com/solutions/anti-fraud/
Product Features
Authentication
Biometric
No
Credential Management
No
Knowledge-Based Authentication
No
Mobile Authentication
No
Multifactor Authentication
No
Out-of-Band Authentication
No
Policy Management
No
Self Service Portal
No
Single Sign On
No
Social Sign On
No