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Description
A comprehensive debt collection solution designed for businesses enables the assessment of potential clients' creditworthiness, administration of subscriber payments, and the collection of outstanding debts. This versatile platform can be utilized in the cloud or on-premise, aiding organizations of various sizes in optimizing their sales workflows through features like prescreening, account oversight, automated reminders for payments, invoicing, and call routing, among others. With user-friendly, point-and-click tools, businesses can tailor applications to respond to evolving market dynamics, customer payment behaviors, and shifts in regulations and financial obligations. Organizations can effectively manage and regulate their credit, payment, and collection strategies. By utilizing shared data about customer profiles and behaviors, each application becomes more intelligent and predictive. Furthermore, this suite offers a secure online portal for subscribers, allowing them to settle their overdue debts without the pressure of a collector's call. Subscribers can choose from flexible payment plans and may even qualify for discounts, while their services are subject to automatic suspension if they fail to meet their payment obligations. Additionally, this solution enhances efficiency by providing real-time analytics, enabling businesses to make informed decisions and improve their overall debt management strategies.
Description
Originally, Efficient App was solely focused on debt collection, requiring considerable manual effort for many processes. However, following a significant upgrade, it now boasts comprehensive Customer Relationship Management (CRM) capabilities. Just like in the past, Efficient App enables InterStation agents and back-office personnel to track accounts from the initiation of a claim all the way through to its resolution. Both customers and agents can easily monitor each stage of the process. With the new enhancements, a majority of tasks are now automated, minimizing the potential for oversights or mistakes. For example, all incoming and outgoing emails—whether from the debtor, agent, customer, or a third party—are automatically organized and stored in the relevant account along with appropriate notes. Additionally, when an action is initiated that demands attention from one or more individuals, it automatically updates their personal calendars with the necessary task and its deadline, ensuring everyone stays informed and accountable. This transformation not only streamlines operations but also significantly improves communication and efficiency within the team.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Beesion
Country
United States
Website
beesion.com
Vendor Details
Company Name
InterStation Debt Collections
Founded
1998
Country
Switzerland
Website
www.inter-station.com
Product Features
Debt Collection
Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management
Product Features
Debt Collection
Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management