Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Beeketing is a powerful e-Commerce solution supported by AI, serving as a comprehensive marketing platform for online retailers globally. From the moment customers first arrive at your digital storefront, Beeketing begins to monitor their interactions. We capture everything from initial email sign-ups through our coupon box to the final purchase, allowing us to analyze their behavior and gain insights into their preferences and requirements. Our technology seamlessly integrates data across various devices and browsers, even if customers are not logged in, effectively consolidating all information to represent a single individual. This ensures that your marketing efforts are both targeted and personalized, enhancing the customer experience across the board.
Description
Our continuously advancing platform allows you to tap into insights from leading ecommerce enterprises globally. In the landscape of ecommerce, exceptional customer service stands out as the primary strategic advantage. Crafting a seamless purchasing experience has become crucial, and any shortcomings in this area can result in significant losses. We exist in an era that prioritizes experiences, where fostering strong connections with consumers is paramount. Provide your customers with tailored support across multiple channels and languages: no matter where they are or when they reach out for assistance. DigitalGenius equips you with the tools to enhance your customer's journey, ensuring they receive swift and precise answers. Whether inquiries relate to their orders, product stock, store locations, or sizing options, your customers will feel as though they are interacting with a genuine person! This personalized approach not only builds loyalty but also encourages repeat business, ultimately driving growth for your ecommerce brand.
API Access
Has API
No
API Access
Has API
No
Integrations
Shopify
Yes
Google
No
Google Sheets
No
Lightspeed Retail
Yes
Magento
No
OneShot
No
Salesforce
No
Weebly
Yes
WordPress
Yes
Yotpo
Yes
Integrations
Shopify
Yes
Google
Yes
Google Sheets
Yes
Lightspeed Retail
No
Magento
Yes
OneShot
Yes
Salesforce
Yes
Weebly
No
WordPress
No
Yotpo
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Beeketing
Founded
2011
Country
United States
Website
beeketing.com
Vendor Details
Company Name
DigitalGenius
Founded
2014
Country
United Kingdom
Website
www.digitalgenius.com
Product Features
eCommerce
CRM
Yes
Catalog Management
No
Channel Management
No
Customer Accounts
No
Data Security
Yes
Email Marketing
Yes
Inventory Management
No
Kitting
Yes
Loyalty Program
No
Mobile Access
Yes
Multi-Store Management
No
Order Management
No
Product Configurator
No
Promotions Management
Yes
Returns Management
No
Reviews Management
Yes
SEO Management
No
Shopping Cart
Yes
Templates
Yes
Product Features
Artificial Intelligence
Chatbot
Yes
For Healthcare
No
For Sales
No
For eCommerce
No
Image Recognition
No
Machine Learning
No
Multi-Language
No
Natural Language Processing
No
Predictive Analytics
No
Process/Workflow Automation
Yes
Rules-Based Automation
No
Virtual Personal Assistant (VPA)
Yes
Customer Service
Alerts / Escalation
Yes
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
Yes
Live Chat
Yes
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No