Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
In Australia and New Zealand, our service management businesses struggled to find a dependable and cutting-edge IT system that could effectively create a value proposition for both our clients and our call center as well as management teams. Drawing upon over four decades of expertise in service management, Beehiive has been meticulously crafted to meet these needs. Our software offers user-friendly applications that equip tradespeople and managers with innovative features that are often absent in typical web-based solutions. Designed to be semi-customizable, Beehiive enables services to be tailored to align with a client’s branding or the specific requirements of a product's service. As a fully web-based platform, it eliminates the need for any software installations on computers, iPhones, smartphones, or tablets, and requires no new hardware. Whether you are using Windows or Mac, all that is necessary is a reliable broadband internet connection. Furthermore, Beehiive enhances client experience by providing branded services through adaptable messaging and customizable workflows, ensuring that each client's unique needs are met with precision.
Description
CDG Elements is a cloud-based, open architecture OSS/BSS platform designed to enable service providers in broadband, data, utility, and interconnect services to build an ideal service ecosystem that fosters customer growth, enhances business intelligence, and implements AI/ML and automation technologies to boost operational efficiency and revenue. As a company that is owned and managed by operators, we are committed to transforming the telecommunications landscape by offering innovative, operator-centric open architecture OSS/BSS solutions that allow our clients to provide outstanding services to their users. Our platform supports a wide range of services, including voice, video, data, circuits, and interconnect options tailored for both retail and wholesale broadband providers and carriers. By leveraging our open architecture and operator-focused solutions, we create significant value for our clients, facilitating the development of an optimal service ecosystem aimed at expanding their customer base. Ultimately, our mission is to empower service providers to adapt and thrive in a rapidly evolving telecommunications environment.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Adtran Total Access 900e Series
No
Alianza
No
Blue Planet
No
ETI
No
Elavon
No
Five9
No
Genesys Cloud CX
No
Global Payments
No
Google Maps
No
HubSpot CRM
No
Integrations
Adtran Total Access 900e Series
Yes
Alianza
Yes
Blue Planet
Yes
ETI
Yes
Elavon
Yes
Five9
Yes
Genesys Cloud CX
Yes
Global Payments
Yes
Google Maps
Yes
HubSpot CRM
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Beehiive
Founded
2015
Country
Australia
Website
www.beehiive.com
Vendor Details
Company Name
CDG Elements
Founded
1970
Country
United States
Website
cdg.us
Product Features
Workforce Management
Budgeting & Forecasting
No
Contractor Management
Yes
Employee Lifecycle Management
No
Labor Projection
No
Performance Appraisal
No
Recruiting Management
No
Scheduling
Yes
Skills Tracking
Yes
Time & Attendance
No
Variable Workforce
No
Product Features
Billing and Provisioning
Billing & Invoicing
No
Carrier Access Billing
No
Contract Management
No
Customer Accounts
No
Customizable Billing
No
Flexible Rate Tables
No
Internet
No
Order Management
No
Post-Paid Systems
No
Pre-Paid Systems
No
Provisioning
No
Rating
No
Self Service Portal
No
Service Order System
No
VoIP
No