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Description
Keep a close eye on your essential business metrics, evaluate team performance, and implement our established strategies for effective up-selling and cross-selling within your team.
Having analyzed over $5 billion in sales activities and more than 10 million business interactions, BeeCastle has refined its recommendation engines, checklists, and AI-driven prompts, empowering you to handle account management with assurance.
Seamlessly integrating with your existing software, BeeCastle automates processes across platforms such as Microsoft Outlook, Teams, Xero, ConnectWise Manage, Datto AutoTask, and HaloPSA, among others, ensuring you have the tools needed for streamlined operations.
This comprehensive approach not only enhances efficiency but also drives better results for your business.
Description
Founded in 2011, BrightGauge, a solution from ConnectWise, was created to address a crucial gap in the small to medium-sized IT services sector: the need for a more effective method of managing data and demonstrating the value of services provided to clients. The BrightGauge Software enables users to consolidate all vital business metrics into a single interface using gauges, dashboards, and client reports, enhancing visibility and comprehension. With over 1,800 companies globally using the platform, BrightGauge seamlessly integrates with well-known business applications such as ConnectWise, Continuum, Webroot, QuickBooks, Datto, IT Glue, Zendesk, Harvest, and Smileback, among others. Users can perform detailed analyses of their data by manipulating metrics through addition, subtraction, multiplication, and division, with BrightGauge automatically calculating these operations. Additionally, if you want to showcase your responsiveness to ticket inquiries, you can easily present your data with embeddable gauges on public websites, making it a powerful tool for attracting potential clients and demonstrating your capabilities. The software not only enhances data management but also helps build trust with clients by transparently displaying performance metrics.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
ConnectWise PSA
Yes
Datto RMM
Yes
CloudRadial
No
ConnectWise RMM
No
Customer Thermometer
No
Digital.ai Continuum
No
Freshdesk
No
Jamf Now
No
Kaseya BMS
No
Microsoft Dynamics GP
No
Integrations
ConnectWise PSA
Yes
Datto RMM
Yes
CloudRadial
Yes
ConnectWise RMM
Yes
Customer Thermometer
Yes
Digital.ai Continuum
Yes
Freshdesk
Yes
Jamf Now
Yes
Kaseya BMS
Yes
Microsoft Dynamics GP
Yes
Pricing Details
$299/month
Free Trial
No
Free Version
No
Pricing Details
$283 per month
Enterprise: $393 / Month
Enterprise +: $553 / Month
Enterprise +: $553 / Month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
BeeCastle
Founded
2016
Country
Australia
Website
beecastle.com
Vendor Details
Company Name
ConnectWise
Founded
2011
Country
United States
Website
www.connectwise.com/platform/business-management/brightgauge
Product Features
Revenue Intelligence
Actionable Insights
No
Alerts / Notifications
No
CRM Interactions
No
Call Scoring
No
Conversation Intelligence
No
Dashboard
No
Email/Message Interactions
No
Market Intelligence
No
Phone Call Interactions
No
Pipeline Visibility
No
Sales Coaching
No
Video Call Interactions
No
Product Features
Business Performance Management
Ad Hoc Reports
Yes
Ad hoc Analysis
No
Budgeting & Forecasting
No
Consolidation / Roll-Up
No
Dashboard
Yes
Key Performance Indicators
Yes
Predictive Analytics
No
Qualitative Analysis
No
Quantitative Analysis
No
Scorecarding
Yes
Strategic Planning
No
Dashboard
Annotations
No
Data Source Integrations
Yes
Functions / Calculations
Yes
Interactive
No
KPIs
Yes
OLAP
No
Private Dashboards
Yes
Public Dashboards
Yes
Scorecards
Yes
Themes
No
Visual Analytics
No
Widgets
No
Data Visualization
Analytics
Yes
Content Management
No
Dashboard Creation
Yes
Filtered Views
Yes
OLAP
No
Relational Display
No
Simulation Models
No
Visual Discovery
No
Reporting
Customizable Dashboard
Yes
Data Source Connectors
Yes
Drag & Drop
No
Drill Down
No
Email Reports
Yes
Financial Reports
No
Forecasting
Yes
Marketing Reports
No
OLAP
No
Report Export
No
Sales Reports
No
Scheduled / Automated Reports
Yes
