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Description

Beds24 is a powerful and flexible Vacation Rental and Hotel Management Cloud Software to manage bookings, listings, calendars, payments, guest communication and other workflows, all in one secure place. It is ideal for vacation rentals, hotels, B&Bs, hostels, holiday homes, property owners and managers. Beds24 is a preferred and premier channel management partner with Airbnb, Vrbo, Booking.com, Expedia, a connectivity partner with Marriott, Google for Vacation Rentals and Google Hotel Ads.

Description

Sami serves as an AI receptionist tailored for vacation rental hosts and property managers, developed by TheReach.ai in Málaga. This innovative platform efficiently manages guest interactions through various channels such as phone calls, WhatsApp (utilizing Meta's Business API), website chat, and Google reviews, all from a centralized dashboard that operates around the clock and supports over 100 languages. Sami seamlessly integrates with property management systems like Hostaway, Beds24, Smoobu, and iGMS to verify real-time availability, provide rate quotes, and facilitate direct bookings during guest conversations. Hosts have the flexibility to personalize responses for each property by incorporating their own FAQs and house rules into the system. What distinguishes TheReach is its two standout features: each evening, Sami delivers a concise 90-second voice briefing to property managers, summarizing the day's guest activities and highlighting any urgent matters. Additionally, through the Claude MCP integration, managers can link their TheReach data to Claude Desktop, enabling them to pose straightforward questions regarding call trends, potential conversion obstacles, and guest inquiries that remain unanswered. The platform adheres strictly to GDPR regulations, ensuring that user data is handled securely and responsibly. This commitment to privacy helps build trust between hosts and guests, further enhancing the overall experience.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Authorize.Net Yes 
ChargeAutomation Yes 
Chekin Yes 
Duve Yes 
Flexkeeping Yes 
GuestTraction Yes 
Guestara Yes 
HelloShift Yes 
HotelBee Yes 
Jomres Yes 
Latenode Yes 
Mailchimp Yes 
Make Yes 
PayPal Yes 
RoomPriceGenie Yes 
Smoobu No 
TheReach Yes 
Tripadvisor WiFi Yes 
Whistle Messaging Yes 

Integrations

Authorize.Net No 
ChargeAutomation No 
Chekin No 
Duve No 
Flexkeeping No 
GuestTraction No 
Guestara No 
HelloShift No 
HotelBee No 
Jomres No 
Latenode No 
Mailchimp No 
Make No 
PayPal No 
RoomPriceGenie No 
Smoobu Yes 
TheReach No 
Tripadvisor WiFi No 
Whistle Messaging No 

Pricing Details

€9.60 per month
Pay as you go: no contract, no minimum term, no set-up fees. Only pay for what you use. More information and price calculator at https://ancillary-proxy.atarimworker.io?url=https%3A%2F%2Fwww.beds24.com%2Fpricing.html
Free Trial Yes 
Free Version No 

Pricing Details

€49/month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Beds24

Founded

2006

Country

Germany

Website

www.Beds24.com

Vendor Details

Company Name

TheReach.ai

Founded

2023

Country

Spain

Website

www.thereach.ai

Product Features

Hospitality Property Management

Built-in Accounting No 
CRM No 
Catering No 
Employee Management No 
Extended Stay No 
Front Office Management Yes 
GDS / OTA Integration Yes 
Group Management Yes 
Guest Experience (GEM) No 
Housekeeping Management No 
Loyalty Program No 
Maintenance Management No 
Marketing Automation No 
Marketing Management No 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) No 
Reservations Management Yes 
Reviews Management No 
Single Property Yes 
Vacation Rental Yes 

Hostel Management

Cash Drawer Management No 
Dorms Yes 
Employee Management No 
GDS / OTA Integration Yes 
Housekeeping Management No 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) No 
Price Optimization Yes 
Private Rooms Yes 
Reservations Management Yes 

Hotel Channel Management

Inventory Management Yes 
Kill Switch Yes 
Promotions Management Yes 
Rate Management Yes 
Reservations Management Yes 
Restriction Management Yes 

Reservations

Activities Booking Yes 
Booking Notes Yes 
CRM No 
Customer Support Yes 
Group Reservations Yes 
Guest Management Yes 
Payment Processing Yes 
Promotions Management Yes 
Rate Management Yes 
Room Booking Management Yes 
Third Party Booking Yes 

Vacation Rental

Contact Management No 
Fee / Commission Management No 
Guest Reviews / Ratings No 
Housekeeping Management No 
Lead Management No 
Owner Statements Yes 
Payment Processing Yes 
Property Database Yes 
Reservations Management Yes 
Vendor Management Yes 
Work Order Management No 

Product Features

Vacation Rental

Contact Management No 
Fee / Commission Management No 
Guest Reviews / Ratings No 
Housekeeping Management No 
Lead Management No 
Owner Statements No 
Payment Processing No 
Property Database No 
Reservations Management No 
Vendor Management No 
Work Order Management No 

Alternatives

Alternatives

Smoobu Reviews

Smoobu

Smoobu GmbH
Smoobu Reviews

Smoobu

Smoobu GmbH