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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Echo is an innovative platform that utilizes artificial intelligence to convert your email inbox into interactive and actionable dashboards by persistently analyzing and extracting vital details from your email communications. Rather than sifting through countless threads manually, Echo processes your Gmail, pinpointing crucial information such as invoice amounts, key dates, and significant decisions that may be buried in emails, including payment statuses, contract renewals, travel arrangements, job application updates, and subscription details, all presented in real-time through well-organized formats like tables, timelines, and summary documents. By linking your Gmail account and establishing a “stream” tailored to a specific purpose—like monitoring outstanding client invoices or critical project deadlines—Echo ensures that your dashboards are continuously refreshed as new emails come in, effectively eliminating the tedious task of searching through emails. Moreover, this streamlined approach not only boosts productivity but also enhances your ability to stay on top of important tasks and deadlines effortlessly.

Description

InboxCRM by AppEQ is an innovative Customer Success platform built natively into Gmail, designed to streamline CS workflows by eliminating the need to switch between multiple tools. Users can import accounts directly from their Gmail inbox and Calendar, while all email and meeting interactions are automatically logged to provide a comprehensive and unified view of customer health, usage metrics, and renewal risks. The platform’s real-time dashboards surface critical insights such as at-risk customers, engagement patterns, and potential upsell opportunities right within Gmail, reducing friction for teams. InboxCRM integrates effortlessly with major CRM systems including Salesforce, HubSpot, and Zoho, as well as with analytics, helpdesk, and collaboration platforms, ensuring seamless data flow. Role-based access and smart filtering help personalize the data view, allowing each team member to focus on what matters most. Features like automated alerts, customizable email templates, and one-click generation of QBR decks make customer success management more efficient and scalable. By centralizing customer success activities in Gmail, InboxCRM empowers teams to improve retention, identify growth opportunities, and enhance customer relationships. Overall, it offers a proactive, data-driven approach to managing customer success without disrupting existing workflows.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Gmail Yes 
Adobe Marketo Engage No 
Chargebee No 
ChurnZero No 
ClientSuccess No 
Freshdesk No 
Gong No 
Intercom No 
Jira No 
Khoros No 
LeadSquared No 
Outreach No 
Pipedrive No 
Salesforce No 
Salesforce Marketing Cloud Account Engagement No 
Seismic No 
Stripe Yes 
Zendesk No 
Zoho CRM No 
ZoomInfo No 

Integrations

Gmail Yes 
Adobe Marketo Engage Yes 
Chargebee Yes 
ChurnZero Yes 
ClientSuccess Yes 
Freshdesk Yes 
Gong Yes 
Intercom Yes 
Jira Yes 
Khoros Yes 
LeadSquared Yes 
Outreach Yes 
Pipedrive Yes 
Salesforce Yes 
Salesforce Marketing Cloud Account Engagement Yes 
Seismic Yes 
Stripe No 
Zendesk Yes 
Zoho CRM Yes 
ZoomInfo Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$15/user/month
Experience AppEQ

- Unlimited Team Members
- Limited Feature
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Beau

Country

Spain

Website

beau.to/echo

Vendor Details

Company Name

AppEQ.ai

Founded

2022

Country

India

Website

www.appeq.ai/

Product Features

Product Features

Customer Success

Account Alerts Yes 
Account Management Yes 
Communication Management No 
Customer Engagement No 
Customer Lifecycle Management No 
Health Score Yes 
Onboarding No 
Revenue Management Yes 
Usage Tracking / Analytics No 
Win / Loss Analysis No 

Revenue Management

Competitor Analysis No 
Dynamic Pricing No 
For Airlines No 
For Hospitality Industry No 
Forecasting No 
Inventory Control No 
Price Optimization No 
Recommendation Engine Yes 
Yield Management No 

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