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Description
Effortlessly keep users engaged and informed about your latest updates. With an in-app notification center, widgets, and a changelog, you can easily announce changes and gather valuable feedback. You can integrate it within your app or on your website, allowing users to receive contextually relevant announcements. Additionally, you'll have a public page featuring your own domain, tailored appearance, and SEO enhancements for greater visibility. Share essential news and updates by creating and scheduling posts to ensure your users and site visitors are always in the loop. Incorporating visual elements such as images, videos, and gifs can significantly boost engagement levels. Moreover, employ segmentation to send highly targeted notifications by categorizing users based on industry, product, role, location, language, behavior, and more for enhanced relevance. Utilize push notifications to draw users back, ensuring they receive your updates even when they are off your site. Lastly, actively seek feedback on your announcements to refine your communication strategy and improve user experience. This comprehensive approach will help maintain a strong connection with your user base.
Description
An improved method for gathering customer insights involves consolidating, structuring, and sharing product feedback in a single location. This streamlined and straightforward approach to collecting and overseeing customer opinions is available online, featuring a robust new widget that is fully customizable and can be embedded directly on your website. It is specifically designed for teams aiming to deliver superior products more efficiently. You can oversee your entire feedback board from one unified interface, and the platform seamlessly integrates with your existing systems to enhance user experience. Feel free to create an unlimited number of widgets regardless of your plan, and ensure that every piece of text is translatable into your preferred language. Personalize Frill with your own brand colors and keep your customers informed through automated email updates. Customer feedback is crucial for the success of your product. By capturing suggestions from your users, the most popular and discussed ideas can rise to the top, allowing you to incorporate the best customer insights into your development roadmap. Additionally, it’s vital to demonstrate to your customers how their suggestions contribute to the overall vision, fostering a sense of involvement and investment in the product's evolution.
API Access
Has API
No
API Access
Has API
No
Integrations
Activepieces
Yes
Avrio
Yes
Behalf
No
Easyflow
Yes
Integrately
Yes
Jira
No
Leo
Yes
Mazaal AI
Yes
Pabbly Connect
Yes
Pipedream
Yes
Integrations
Activepieces
No
Avrio
No
Behalf
Yes
Easyflow
No
Integrately
No
Jira
Yes
Leo
No
Mazaal AI
No
Pabbly Connect
No
Pipedream
No
Pricing Details
$49 per month
Free Trial
No
Free Version
Yes
Pricing Details
$25 per month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Beamer
Founded
2017
Country
Spain
Website
www.getbeamer.com
Vendor Details
Company Name
Frill
Country
United States
Website
frill.co
Product Features
Product Features
Customer Feedback
Alerts / Notifications
No
Behavior Analytics
No
Bug Reports
No
Community Feedback Tools
No
Live Chat
No
Negative Feedback Management
No
Net Promoter Score (NPS)
No
Screenshot / Screen Capture
No
Surveys
No
User Testing Tools
No
Video Feedback
No
Visual Feedback Tools
No
Voice of the Customer (VoC)
No
Website Feedback
No
Product Roadmap
Collaboration
No
Content Import / Export
No
Diagramming
No
Drag & Drop
No
Feature Management
No
Milestone Tracking
No
Prioritization
No
Requirements Management
No
Workflow Management
No