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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Engage, Maintain, and Satisfy Subscribers with BeQuick BSS/OSS for Mobile. Elevate your service confidence and ensure customer satisfaction through streamlined account management. Facilitate a user-friendly environment where customers can easily oversee their accounts. Proactively connect with subscribers to boost sales opportunities or remind them about essential account details. Transform your billing support system into a powerful asset, eliminating the need to rely on outdated systems for accurate billing. Gain clarity on the charges your subscribers incur for your products and services, and trust that your invoices and statements reflect precise information, enabling you to deliver exceptional customer service effortlessly. By implementing these strategies, you not only enhance customer loyalty but also create a seamless experience that sets you apart in the market.

Description

Salesforce Communications Cloud is an AI-driven CRM platform specifically designed for the communications sector, delivering a comprehensive digital BSS suite that emphasizes a catalog-driven approach from commerce to cash. This platform empowers telecommunications companies to respond effectively to evolving customer demands and market dynamics, facilitating data-informed decision-making while enhancing operational efficiency across various departments. It features a range of prebuilt applications, product models, and standards-based integrations, all of which contribute to a quicker realization of value and minimized risks. Additionally, it organizes and displays intricate hierarchies within the console, enabling actionable insights and the initiation of interactions or transactions within that framework. Furthermore, it seamlessly integrates with third-party applications and capitalizes on product updates and innovations, allowing clients to achieve faster deployment. As a result, this platform not only streamlines processes but also enhances the overall user experience for businesses in the communications arena.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Collate
Salesforce

Integrations

Collate
Salesforce

Pricing Details

$1.00/month
Free Trial
Free Version

Pricing Details

$325 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

BeQuick Software

Founded

2002

Country

United States

Website

www.bqsoft.com

Vendor Details

Company Name

Salesforce

Founded

1999

Country

United States

Website

www.salesforce.com/communications/cloud/

Product Features

Billing and Provisioning

Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP

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