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Description
Engage, Maintain, and Satisfy Subscribers with BeQuick BSS/OSS for Mobile. Elevate your service confidence and ensure customer satisfaction through streamlined account management. Facilitate a user-friendly environment where customers can easily oversee their accounts. Proactively connect with subscribers to boost sales opportunities or remind them about essential account details. Transform your billing support system into a powerful asset, eliminating the need to rely on outdated systems for accurate billing. Gain clarity on the charges your subscribers incur for your products and services, and trust that your invoices and statements reflect precise information, enabling you to deliver exceptional customer service effortlessly. By implementing these strategies, you not only enhance customer loyalty but also create a seamless experience that sets you apart in the market.
Description
We actively engage in open source initiatives through our core offerings in order management and business process automation. Every component within our OSS/BSS framework is designed to be interchangeable, ensuring that our clients are free from vendor lock-in situations. Over half of Hydra Billing is distributed with accessible source code, and we prioritize the use of open-source solutions whenever feasible. Our comprehensive and well-documented API facilitates seamless integration, while the architecture of Hydra's database is transparent and clearly outlined. Since our inception in 2007, we have honed our expertise in automating business processes tailored for ISPs and digital service providers, catering to client bases that range from thousands to millions of subscribers. We gather valuable insights and best practices from our diverse international clientele, incorporating them into our products and generously sharing these enhancements with our users. By utilizing our services, you can enhance operational efficiency, reduce expenses, and elevate the quality of customer service. Notably, Hydra Products have been successfully deployed by over 170 telecommunications companies and service providers across 24 nations worldwide, marking a testament to our long-standing commitment to excellence in the industry. This extensive global reach underscores the trust our solutions have garnered in the market, making us a reliable partner for businesses seeking to thrive in the digital landscape.
API Access
Has API
No
API Access
Has API
No
Integrations
Hydra OMS
No
Pricing Details
$1.00/month
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
BeQuick Software
Founded
2002
Country
United States
Website
www.bqsoft.com
Vendor Details
Company Name
Latera
Website
hydra-billing.com
Product Features
Billing and Provisioning
Billing & Invoicing
Yes
Carrier Access Billing
Yes
Contract Management
Yes
Customer Accounts
No
Customizable Billing
Yes
Flexible Rate Tables
Yes
Internet
Yes
Order Management
Yes
Post-Paid Systems
Yes
Pre-Paid Systems
Yes
Provisioning
Yes
Rating
Yes
Self Service Portal
Yes
Service Order System
Yes
VoIP
Yes
Product Features
Billing and Provisioning
Billing & Invoicing
Yes
Carrier Access Billing
No
Contract Management
No
Customer Accounts
Yes
Customizable Billing
Yes
Flexible Rate Tables
Yes
Internet
Yes
Order Management
No
Post-Paid Systems
Yes
Pre-Paid Systems
Yes
Provisioning
Yes
Rating
No
Self Service Portal
Yes
Service Order System
No
VoIP
Yes
