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Description
BeMyGuest is an innovative cloud-based Central Reservation System tailored for the hospitality industry, aimed at enhancing direct online sales for hotels, restaurants, and experience providers through a cohesive integrated platform. This system merges various functionalities, including a booking engine, channel manager, CRM, business intelligence, and payment automation, to streamline the management of availability, pricing, customer information, and revenue strategies within a unified environment. Properties can effortlessly secure direct bookings through their websites with minimal clicks, while simultaneously synchronizing their inventory across over 500 OTA channels, which fosters improved conversion rates and bolsters customer loyalty. Users benefit from the ability to oversee virtual rooms, manage stay restrictions, create package offerings, and handle ancillary services, all while ensuring that online credit card transactions are processed securely and efficiently. For restaurants, BeMyGuest offers a comprehensive digital reservation system complete with centralized customer profiles that track allergies and preferences, along with enhanced tools designed to minimize no-show occurrences through card guarantees, making it a valuable asset for any hospitality operator aiming to optimize their service delivery. Furthermore, the platform’s ability to adapt to the evolving needs of the industry positions it as a leading choice for those looking to stay competitive in a rapidly changing market.
Description
Everything necessary to create demand, foster enduring customer relationships, and enhance direct booking is at your fingertips. With robust integration across numerous touchpoints, a comprehensive guest profile record captures data from property management systems, social media, and loyalty marketing platforms, enabling a deep understanding of guest preferences and needs to facilitate tailored services. This allows for meaningful engagement with guests throughout their journey, from the initial search for accommodations to their arrival, during their stay, and after they depart. At GHS, we equip hotels with the tools to seize new business opportunities in an increasingly digital and interconnected landscape. Our focus is on delivering cutting-edge digital solutions to the hospitality sector, aimed at boosting direct business and optimizing profits through the strategic application of CRM and loyalty marketing initiatives. The ongoing success of iRewards has led us to develop additional products addressing the rapidly evolving demands of the industry, ensuring that our clients remain competitive and relevant. By staying attuned to market changes, we strive to continually innovate and enhance the guest experience.
API Access
Has API
Yes
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
Free
Free Trial
No
Free Version
Yes
Pricing Details
$250.00/month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
BeMyGuest
Founded
2017
Country
Italy
Website
www.bemyguest.it/
Vendor Details
Company Name
Global Hospitality Solutions
Country
Philippines
Website
www.myghs.com/irewards
Product Features
Reservations
Activities Booking
No
Booking Notes
No
CRM
No
Customer Support
No
Group Reservations
No
Guest Management
No
Payment Processing
No
Promotions Management
No
Rate Management
No
Room Booking Management
No
Third Party Booking
No
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
No
Document Storage
Yes
Email Marketing
Yes
Internal Chat Integration
Yes
Lead Scoring
No
Marketing Automation Integration
Yes
Mobile Access
Yes
Quotes / Proposals
No
Segmentation
Yes
Social Media Integration
Yes
Task Management
Yes
Territory Management
No
Reservations
Activities Booking
No
Booking Notes
No
CRM
No
Customer Support
Yes
Group Reservations
Yes
Guest Management
No
Payment Processing
No
Promotions Management
No
Rate Management
Yes
Room Booking Management
Yes
Third Party Booking
No
