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Description
BeMyGuest is an innovative cloud-based Central Reservation System tailored for the hospitality industry, aimed at enhancing direct online sales for hotels, restaurants, and experience providers through a cohesive integrated platform. This system merges various functionalities, including a booking engine, channel manager, CRM, business intelligence, and payment automation, to streamline the management of availability, pricing, customer information, and revenue strategies within a unified environment. Properties can effortlessly secure direct bookings through their websites with minimal clicks, while simultaneously synchronizing their inventory across over 500 OTA channels, which fosters improved conversion rates and bolsters customer loyalty. Users benefit from the ability to oversee virtual rooms, manage stay restrictions, create package offerings, and handle ancillary services, all while ensuring that online credit card transactions are processed securely and efficiently. For restaurants, BeMyGuest offers a comprehensive digital reservation system complete with centralized customer profiles that track allergies and preferences, along with enhanced tools designed to minimize no-show occurrences through card guarantees, making it a valuable asset for any hospitality operator aiming to optimize their service delivery. Furthermore, the platform’s ability to adapt to the evolving needs of the industry positions it as a leading choice for those looking to stay competitive in a rapidly changing market.
Description
OPERA Cloud Central consolidates features and data from various modules of the OPERA Cloud platform into a single, cohesive user interface with one login. This integration facilitates streamlined brand management across several areas, including sales, contact centers, distribution, loyalty programs, and platform settings, providing a holistic perspective on business operations across different properties. Sales teams and agents benefit from immediate access to inventory, pricing, and account performance; contact-center representatives benefit from an easy-to-use interface that accelerates reservation handling; and hotel chains can oversee global sales opportunities, manage event bookings, and coordinate workflows across multiple properties from a single platform. The centralized management of rates and room inventories guarantees uniformity while also allowing for adaptive pricing through engaging map- and list-based displays. Moreover, tools for lead and account management are essential for transforming inquiries into confirmed bookings, which enhances visibility across the entire portfolio and fosters improved operational efficiency. This comprehensive approach not only simplifies processes but also significantly enhances customer satisfaction and business growth.
API Access
Has API
Yes
API Access
Has API
No
Integrations
DwellTrack
No
OPERA Cloud PMS
No
Oracle Hospitality Suite8
No
Oracle MICROS POS
No
Simphony POS
No
Integrations
DwellTrack
Yes
OPERA Cloud PMS
Yes
Oracle Hospitality Suite8
Yes
Oracle MICROS POS
Yes
Simphony POS
Yes
Pricing Details
Free
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
BeMyGuest
Founded
2017
Country
Italy
Website
www.bemyguest.it/
Vendor Details
Company Name
Oracle
Founded
1977
Country
United States
Website
www.oracle.com/hospitality/products/opera-central/
Product Features
Reservations
Activities Booking
No
Booking Notes
No
CRM
No
Customer Support
No
Group Reservations
No
Guest Management
No
Payment Processing
No
Promotions Management
No
Rate Management
No
Room Booking Management
No
Third Party Booking
No
Product Features
Reservations
Activities Booking
No
Booking Notes
No
CRM
No
Customer Support
No
Group Reservations
No
Guest Management
No
Payment Processing
No
Promotions Management
No
Rate Management
No
Room Booking Management
No
Third Party Booking
No
