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Average Ratings 236 Ratings

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support

Description

Transforming the relationship between brands and consumers through innovative connections and creativity is essential. The demands of your consumers are constantly changing, and we adapt alongside them. Collect a diverse range of user-generated content (UGC), such as customer feedback, visual media, and inquiries from shoppers. Utilize our sampling services and community to gather more content quickly. Engage with shoppers at the onset of their purchasing journey. Identify consumers while they are actively shopping and provide them with an exceptional shopping experience. Enhance your search traffic by showcasing genuine customer content that appeals to search engines. Be present during all significant moments that influence purchasing decisions. Forge connections that empower individuals to shop with assurance, regardless of their location. Ensure that relevant content is accessible whenever and wherever consumers conduct their research — whether in-store, online on your site, or through social media platforms worldwide. Harness buyer insights effectively; discover valuable information about your customers with our comprehensive tools. This knowledge allows you to design superior products, craft impactful marketing strategies, and deliver captivating shopping experiences that resonate with your audience. Moreover, by staying attuned to consumer trends, you can continuously refine your approach to meet their evolving expectations.

Description

TrueLoyal is the only AI-powered loyalty solution designed to unify consumer engagement across complex sales channels. By combining advanced personalization, predictive insights, and omnichannel connectivity, it empowers brands to build meaningful, lasting customer relationships. Its platform supports a wide range of loyalty strategies, including referrals, gamified streaks, communities, receipt scanning, and user-generated content campaigns. With dozens of pre-built integrations and an open API framework, TrueLoyal connects seamlessly with eCommerce stores, point-of-sale systems, CRMs, and marketing platforms. Businesses benefit from expert consulting services to design loyalty programs that maximize ROI and meet industry-specific needs. Real-world results include case studies showing up to 154% increases in repeat revenue, 132% improvements in NPS, and measurable boosts in retention. By combining strategic consultation with scalable AI tools, TrueLoyal eliminates silos and provides a holistic view of the customer journey. The platform is trusted by global consumer brands to drive loyalty, advocacy, and growth in today’s competitive landscape.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Salesforce
Yotpo
AcuitySpark
Bazaarvoice
Bloomreach
Canopy
Cerebra
Clover
Fresh Relevance
Miva
NetSuite
NetSuite CRM
Pandium
PrestaShop
Pypestream
Salesforce Commerce Cloud
Walmart
Wonderflow
Yogi
iPost

Integrations

Salesforce
Yotpo
AcuitySpark
Bazaarvoice
Bloomreach
Canopy
Cerebra
Clover
Fresh Relevance
Miva
NetSuite
NetSuite CRM
Pandium
PrestaShop
Pypestream
Salesforce Commerce Cloud
Walmart
Wonderflow
Yogi
iPost

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Bazaarvoice

Founded

2005

Country

United States

Website

www.bazaarvoice.com

Vendor Details

Company Name

TrueLoyal

Founded

2010

Country

United States

Website

trueloyal.com

Product Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Influencer Marketing

CRM
Campaign Management
Faceted Search / Filtering
Influencer Discovery
Payment Tracking
ROI Tracking
Social Media Monitoring

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Social Media Marketing

Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling

Product Features

Customer Loyalty

Zinrelo delivers a comprehensive, analytics-driven customer loyalty solution aimed at enhancing customer retention and maximizing lifetime value through innovative loyalty initiatives. Utilizing advanced machine learning techniques and in-depth analytics, Zinrelo allows companies to develop tailored, omnichannel loyalty journeys that enhance customer interaction. The platform accommodates a variety of reward models, including those based on transactions, social engagement, behavior, and advocacy, enabling businesses to cultivate strong emotional bonds with their clientele. Additionally, Zinrelo integrates effortlessly with e-commerce systems, CRM platforms, and marketing automation software, simplifying the management and enhancement of loyalty initiatives. Concentrating on driving repeat purchases and improving customer satisfaction, Zinrelo equips businesses with the tools to create enduring relationships and promote sustainable growth.

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Loyalty Management

Zinrelo's Loyalty Management platform offers an all-encompassing solution tailored to enhance customer engagement and loyalty. It features a diverse array of customizable loyalty initiatives, such as points systems, rewards, and tiered programs, all designed to encourage repeat business and brand loyalty. Utilizing AI-powered analytics and insights, the platform personalizes customer experiences, allowing businesses to create targeted offers and incentives. Zinrelo effortlessly integrates with numerous e-commerce platforms, CRM systems, and marketing tools, providing a seamless experience for users. Furthermore, it enables omnichannel engagement, rewarding customer interactions across various online and offline platforms. This comprehensive solution is perfect for companies aiming to build enduring customer relationships, increase customer lifetime value, and drive revenue growth. With its detailed reporting and ROI analysis capabilities, Zinrelo empowers businesses to continuously refine their loyalty programs for optimal performance.

CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
White Label

Marketing Analytics

Zinrelo's Marketing Analytics platform equips companies with in-depth insights into consumer behavior, facilitating informed, data-backed decisions that enhance marketing strategies. It collects and analyzes information from various channels, delivering a holistic understanding of customer engagement, retention, and lifetime value. With its sophisticated segmentation features, Zinrelo enables businesses to create targeted campaigns that resonate with distinct audience segments, resulting in improved return on investment. The platform’s predictive analytics capabilities anticipate customer behavior, boosting the efficiency of marketing initiatives. Its user-friendly dashboards display essential metrics in real-time, allowing companies to monitor performance, adapt strategies, and optimize marketing effectiveness swiftly. By leveraging these analytics, organizations can gain clarity on what fosters customer loyalty and fine-tune their marketing approach to elevate both customer satisfaction and profitability. Zinrelo empowers businesses to remain competitive by providing the resources necessary for ongoing enhancement of their marketing efforts.

A/B Testing
Campaign Management
Channel Attribution
Customer Journey Mapping
Dashboard
Performance Metrics
Predictive Analytics
ROI Tracking
Social Media Metrics
Website Analytics

Referral

Zinrelo offers a powerful referral feature aimed at boosting customer acquisition through effective word-of-mouth strategies. This tool allows businesses to design and oversee referral programs that motivate existing customers to bring in new clients, thereby increasing brand awareness and driving growth. Users can effortlessly launch referral campaigns with tailored rewards, which incentivize customer participation and engagement within their networks. Zinrelo seamlessly integrates with various e-commerce platforms and monitors the entire referral process—from the moment a referral is made to the point of conversion—providing comprehensive analytics to enhance campaign effectiveness. The feature also includes support for multi-tier reward systems, allowing businesses to compensate both the referrer and the referred party. Furthermore, Zinrelo's referral tool comes equipped with fraud detection capabilities, safeguarding the program's integrity. Its intuitive interface simplifies the management and adjustment of campaigns, making it an excellent choice for organizations looking to expand their customer base.

Affiliate Marketing
Campaign Management
Contact Management
Employee Referral Management
Feedback Management
Lead Engagement
Loyalty Program
Referral Tracking
Rewards Management

Rewards and Incentives

Zinrelo presents a comprehensive rewards and incentives platform aimed at enhancing customer engagement, retention, and overall lifetime value. This platform accommodates various reward strategies, such as transactional incentives, engagement rewards, referral initiatives, and tiered programs, empowering businesses to develop a loyalty program that meets their specific requirements. Zinrelo allows companies to incentivize customers for multiple actions, including purchases, social media interactions, feedback submissions, and referrals, fostering a well-rounded and interactive experience. With its advanced analytics and segmentation capabilities, the platform facilitates targeted and personalized rewards campaigns that boost effectiveness. Zinrelo seamlessly integrates with leading e-commerce solutions and offers support across multiple channels, ensuring a uniform experience whether online, on mobile, or in brick-and-mortar locations. Its scalability makes it an ideal choice for businesses of any size, promoting ongoing growth through enhanced customer loyalty.

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