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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Bay-masteR is the all-in-one solution you've been searching for! With over two decades of attentive listening to the needs of independent and family-operated auto repair shops, we have crafted the ultimate system tailored specifically for you. Featuring an abundance of tools that exceed typical usage, Bay-masteR is equipped to meet both your present and future requirements. The Bay-masteR Texting feature enables seamless communication with your clients, while Digital Inspection with Quotes helps drive additional business your way. Our Bay-masteR Marketing tool ensures that customers keep returning, and they can easily schedule appointments right from their mobile devices. The Bay-masteR PAY system integrates credit card processing directly into the software, simplifying transactions. Furthermore, Bay-masteR Remote facilitates after-hours vehicle pickups by allowing customers to pay via their phones. For those times when cash flow is tight, Bay-masteR FINANCE offers financing options directly from their mobile devices. This approach not only saves your customers money compared to traditional credit card fees but also enhances your sales opportunities significantly. In addition, the comprehensive nature of Bay-masteR ensures that your shop remains competitive and responsive to evolving market demands.

Description

The STAR Service Manager is a comprehensive management system designed for handling parts, service, and repairs in various sectors such as automotive, RV, motorcycle, power sports, marine, aviation, and transmission repair. Canadian users benefit from the software's GST and PST tax calculation features. Additionally, the package includes training, installation, and unlimited technical support, ensuring users are well-equipped to utilize the system effectively. Each installation comes with a dedicated account manager who is available to help with any support requirements. When reaching out for assistance via the toll-free support line, you can expect an average response time of just 22 seconds from your assigned account manager, eliminating the need for emails, voicemails, or waiting for callbacks. This streamlined support approach enhances user experience and efficiency.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

PartsTech Yes 
QuickBooks Online Yes 

Integrations

PartsTech No 
QuickBooks Online No 

Pricing Details

$30 per month
Free Trial Yes 
Free Version No 

Pricing Details

$29 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Bay-masteR

Country

United States

Website

www.bay-master.com

Vendor Details

Company Name

DCS Software

Country

United States

Website

star-service-mgr.biz/Home.aspx

Product Features

Auto Body

Accounting Management Yes 
Billing & Invoicing Yes 
Customer Database Yes 
Inventory Control Yes 
Labor Rates Yes 
Maintenance Scheduling Yes 
Parts Management Yes 
Payroll Management Yes 
Quotes / Estimates Yes 
Scheduling Yes 
Service History Yes 
VIN Decoder Yes 
Vehicle Tracking Yes 
Work Order Management Yes 

Auto Repair

Billing & Invoicing Yes 
CRM Yes 
Digital Vehicle Inspections (DVI) No 
Inventory Management Yes 
Labor Rates Yes 
Maintenance Scheduling Yes 
Parts Management Yes 
Quotes / Estimates Yes 
Service History Yes 
VIN Lookup Yes 
Vehicle Tracking Yes 
Work Order Management Yes 

Product Features

Auto Body

Accounting Management Yes 
Billing & Invoicing No 
Customer Database Yes 
Inventory Control Yes 
Labor Rates No 
Maintenance Scheduling No 
Parts Management Yes 
Payroll Management No 
Quotes / Estimates Yes 
Scheduling No 
Service History Yes 
VIN Decoder No 
Vehicle Tracking No 
Work Order Management Yes 

Auto Repair

Billing & Invoicing Yes 
CRM Yes 
Digital Vehicle Inspections (DVI) No 
Inventory Management Yes 
Labor Rates Yes 
Maintenance Scheduling Yes 
Parts Management Yes 
Quotes / Estimates No 
Service History Yes 
VIN Lookup Yes 
Vehicle Tracking No 
Work Order Management Yes 

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